Kalama Harbor Lodge Sales and Events Manager
About The Position
Primary responsibility of this position is to effectively oversee all aspects of Sales and Events operations for the property. Duties include but are not limited to; Train all sales staff and supervise the booking of all property events at the property. This includes supervising all follow through with customers from initial inquiry, booking, generating contracts, planning menus, set-up details, overnight accommodations, property tour, visiting event, and answering billing questions. With the Director of Sales/Events, the Sales and Events Manager will also help to develop and implement policies for the Sales and Events office relating to booking and executing events. This position is also required to meet weekly with Kitchen, Catering, & Pub staff to go over upcoming events. It is also necessary to meet with Catering Captains to review events that have occurred and continue communication between catering and sales/events to improve operations. The regular review of contracts and BEO’s for upcoming events is also required to make sure all information is complete and correct along with the review of weekly reports from coordinators regarding the status of their activity reports. Other duties that the Sales and Events Manager will be required to complete are; Write and give reviews to the Sales staff, track departmental expenditures, track and communicate information contained in Booking and Sales reports, maintain the Opera booking system at their property
Requirements
- Previous event planning experience required
- Flexible schedule including days, evenings, weekend, and holiday availability required
- Skilled at contract negotiations, accurate reporting, prospecting, networking and generating new opportunities
- Some travel required (offsite client meetings, sales meetings, networking, trade shows)
- Computer experience including knowledge of excel, word and email use
Nice To Haves
- Previous experience in the sales and events office preferred
- Previous management experience is preferred but not required
- Past hotel database experience (PMS, S&C) a plus, knowledge of Oracle’s Opera Cloud is preferred
Responsibilities
- Train all sales staff
- Supervise the booking of all property events
- Supervise follow through with customers from initial inquiry, booking, generating contracts, planning menus, set-up details, overnight accommodations, property tour, visiting event, and answering billing questions
- Develop and implement policies for the Sales and Events office relating to booking and executing events
- Meet weekly with Kitchen, Catering, & Pub staff to go over upcoming events
- Meet with Catering Captains to review events that have occurred and continue communication between catering and sales/events to improve operations
- Regular review of contracts and BEO’s for upcoming events
- Review of weekly reports from coordinators regarding the status of their activity reports
- Write and give reviews to the Sales staff
- Track departmental expenditures
- Track and communicate information contained in Booking and Sales reports
- Maintain the Opera booking system at their property
Benefits
- Perks and employee discounts:$45 hotel rooms, 40% off bottles of wine, access to concerts.
- Happy Hour beverage pricing all day, 40% off McMenamins apparel & spa services, shift food credits and more.
- Comprehensive insurance benefits package, including vision, medical, dental, chiro and alternative care to eligible employees
- 401(K)plan with employer contribution to eligible employees
- Paid Time Off (PTO)
- Neighborhood pubs and hotels with opportunities to work at other locations like our winery or concerts
- Belief in a work life balance
- Be part of a fun team and having a positive work environment
- Multiple career path opportunities - we have staff who have gone from front desk attendants to sales associates, from server to manager and many other continuing stories within McMenamins.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
501-1,000 employees
