Sales and Events Coordinator-Palm Mountain Resort / Hotel Zoso

Columbia Hospitality•Palm Springs, CA

18h•Onsite

About The Position

Columbia Hospitality is a people-first organization dedicated to "Creating Exceptional Experiences." They foster a tight-knit, inclusive, and values-driven team, trusting one another and showing up with open hearts, an inclusive mindset, and genuine respect. The company has over 25 years of experience in hospitality management and consulting, with a portfolio including hotels, resorts, residential communities, restaurants, golf clubs, and various venues. The Sales and Events Coordinator role is crucial to this mission, performing administrative functions, managing group and contracted business-related guestroom reservations, handling group accounts, and assisting managers during event execution to ensure smooth operations and client satisfaction.

Requirements

Strong written and verbal communication skills.
Ability to write, proofread and edit reports, business correspondence, and sales contracts.
Ability to effectively present information and respond to questions from team members, managers, clients, guests and general inquiries.
Ability to carry out instructions provided in written and oral format.
Ability to add, subtract, multiply and divide in all applicable units of measure, using whole numbers, fractions, percentages, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to compute discounts, commissions, proportions, and percentages.
Strong computer literacy in Microsoft Office, especially Outlook, Word, Excel and PowerPoint.
Detail oriented with strong multi-tasking and organizational skills.
Ability to solve problems and make decisions in routine situations.
Strong personal skills, including time management, planning and organizing, and delivery of results.
Positive can-do attitude and the ability to adapt to a variety of situations.
Must adhere to Columbia Hospitality Policies and Procedures.

Responsibilities

Performs administrative functions, organizing calendars and department meetings.
Reads/routes incoming mail.
Drafts routine correspondence.
Designs and maintains organization systems.
Responsible for all group and contracted business-related guestroom reservations.
Inputs rooming lists into Property Management System.
Manages changes to existing reservations.
Creates/manages Synxis group booking links.
Maintains proper communication with group clients as it relates to group guestroom reservations, deposits and invoices.
Responsible for group Posting Master accounts; ensures routing and all postings are correct.
Sends deposit requests and final payment requests per contract payment schedule, as needed.
Verifies that all necessary documents and payments are on file prior to group arrival.
Notifies appropriate sales/events manager of any issues or missing items.
Maintains proper communication with accounting and sales/events team to ensure an efficient collection process.
Responsible for reporting related to group cutoff dates, deposits due and open balances.
Provides customers/group contacts with accurate and timely invoices, statements and payment schedules.
Develops and maintains favorable working relationships and open communication with all departments.
Responsible for assisting managers during execution of events.
Assists with special projects and completing ad hoc assignments as needed as necessary.
Maintains confidentiality of all guest information and property data.
Keeps accurate and complete records of messages and other required information.
Additional job functions may be assigned based on the property’s business needs as determined by the General Manager and Seattle Support Center Leadership.

Benefits

Hourly Pay: $22.00
Get Paid Daily (Make any day payday)
Paid Time off & Holiday Pay (Because Balance Matters)
Benefits - Medical, Dental, Vision, Disability, 401K
HSA/FSA Plans -with employer contribution
Values Based Culture (#OMGLIFE)
Culture Add (Creating Space for Fresh Perspectives)
Referral Bonus (Get Paid to Recruit)
Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
Employee Assistance Program
“Columbia Cares” Volunteer Opportunities
Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
Online Learning Platform to Help You Grow!
Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)