Green Bay - Sales and Customer Service Representative

Naturescape • De Pere, WI

47d • $18 • Onsite

About The Position

Naturescape is seeking to hire a full-time Sales & Customer Service Representative to provide support at our Green Bay, WI branch. Would you like to work with a stable, family-owned business? Would you like to be a valued, respected, and long-term member of a close-knit team? If so, look no further! At Naturescape, your day is about more than just answering the phone, it's about making a real impact. You'll be supported by a close-knit team that wants to see you succeed. Your mornings will start with checking in on customer emails and voicemails, you'll respond with care, offering solutions that genuinely help. As a vital team member, you will look for sales opportunities for our services to fulfill our customers' needs and aspirations. Your goal is to build long-term relationships with them by helping them create a haven where they can enjoy their beautiful lawn and landscape. Behind the scenes, you will help ensure the branch runs smoothly by processing small amounts of mail daily. During the winter months, you'll play a key role in reconnecting with our customers to ensure they're set up for the season ahead. You will become comfortable having real conversations with people (even the hard ones) and not be afraid to ask for the sale. At our branch, you'll play a key role in both sales and customer service, and you don't need a background in either to succeed. We're seeking someone with: We value people who are willing to learn and grow, so you don't need to know everything about lawn care or the above topics. If you've had previous experience as an Office Assistant, Receptionist, Customer Service Representative, or Sales Associate, those skills may help you excel quickly in this role. Apply at Naturescape to create a sanctuary for our customers, where they can enjoy their beautiful lawn and landscape.

Requirements

• Strong communication skills (phone and email)
• A positive mindset, with a solution-focused attitude
• Comfortable talking to customers and asking for the sale
• Computer and typing skills
• The confidence to try new things and be willing to let us teach you the rest

Nice To Haves

• Previous experience as an Office Assistant
• Previous experience as a Receptionist
• Previous experience as a Customer Service Representative
• Previous experience as a Sales Associate

Responsibilities

• Checking customer emails and voicemails
• Responding with care, offering solutions that genuinely help
• Looking for sales opportunities for our services to fulfill our customers' needs and aspirations
• Building long-term relationships with customers
• Processing small amounts of mail daily
• Reconnecting with customers to ensure they're set up for the season ahead

Benefits

• Starting at $18+/hr, with opportunities for weekly incentives
• No experience necessary, training from a company that cares and wants you to be successful
• 401K with unheard of - 200% company match up to 6% - vested immediately
• Generous benefits: health, dental, vision, and supplemental insurance; HRA and HSA; up to 3 weeks of PTO and holidays in the first year of employment; and employee discounts
• Typical annual raises and yearly bonuses
• Advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed
• Number of Employees: 251-500 employees