Sales and Business Development Representative

Daisy - New York City•New York, NY

55d•$58,000 - $85,000

About The Position

At Daisy, we’re pioneering the future of smart spaces—making homes and offices more connected, comfortable, and joyful through technology. As the first national smart space installation and services company, we’re growing fast and are seeking a Sales and Business Development Representative in our New York, New York, branch who will be responsible for generating outside sales within the high-end residential, commercial, restaurant, hospitality, multiple dwelling, and direct-to-consumer markets. The Sales & Business Development Representative works as an integral part of Daisy's starting line for business. They will interact with clients, client representatives, trade partners, referrals, and other outreach partners to drive new business and create opportunities for projects. They will drive sales and provide leads for new business prospects, upgrades, and SLAs. The Sales & Business Development Representative acts as the first point of contact for Daisy’s clients, ensuring a high standard of care throughout the entire project process. They will work across all departments to manage the lifecycle of their assigned projects and verify client satisfaction with each step.

Requirements

3+ years’ experience in a client-facing sales role, ideally in AV home or commercial automation.
High School diploma or equivalent required, bachelor’s degree preferred.
Requires working knowledge of all or some of the following areas: o Audio & video distribution concepts and equipment. o Networking standards. o Lutron lighting and shade control systems. o Home cinema and high-end audio systems. o Crestron control systems. o Savant control systems.
Excellent verbal and written communication skills.
Must be organized and proficient in time management skills.
Aptitude for working within multiple software platforms.
Comfortable selling and interacting with VIP clientele.
Business-to-client experience required, smart home integration sales preferred.

Nice To Haves

Project management experience is a plus.
ConnectWise experience is a plus.

Responsibilities

Manage and maintain relationships with current clients, build new relationships with referrals, leads, and trade partners.
Research, source, and create prospective client leads. Share Daisy’s offerings and project samples to grow the client base. Build new business by identifying possible leads, building, enhancing, and developing new client relationships.
Assist in the creation of proposals, financial documents, and contracts for clients. Work across the sales team to assist with the scope of work for projects and determine products and services to be rendered.
Work alongside design and project management to monitor project progress, liaise with clients throughout the project, and ensure client satisfaction is being met.
Conduct site visits as projects are in flight to verify milestones are being met. Communicate with clients as needed to ensure complete satisfaction.
Prepare and present sales activity reports for all contacts and opportunities.
Communicate throughout the project process with internal and external stakeholders for any adjustments. Manage and track any change order requests, and ensure documentation is adjusted as the project scope and labor are assigned.
Assist the design team in the commissioning of installed systems to meet client needs and requests.
Develop and deepen relationships with current and potential clients with in-person marketing efforts to widen the client base and strengthen relationships.
Manage all opportunities, accounts, and contacts in the ConnectWise CRM database. Verify accurate information is present for accounts, including architects, designers, general contractors, and clients.
Maintain opportunities & project progress within ConnectWise and provide status updates at weekly sales meetings.
Administer marketing initiatives such as outreach, mailers, e-mail campaigns, and social media campaigns.
Assist sales team members in administrative duties to help fast-track projects in times of high volume.