Sales Advocate (62393)

Mobilelink USA LLC•Oklahoma City, OK

1d•Onsite

About The Position

Mobilelink is Cricket’s largest authorized wireless retailer in the United States, operating over 500 Cricket stores. The company is seeking Sales Advocates to join their team. This role offers unlimited earning capacity through lucrative commission plans, and Mobilelink provides the necessary training and tools for success. Sales Advocates are responsible for serving customers by identifying their needs and providing appropriate solutions. The position also offers a clear career path with potential for upward mobility into leadership roles. Occasionally, employees may be required to participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless, which are considered an extension of regular job responsibilities and a condition of employment. These events aim to support customer acquisition, brand awareness, and business growth, and may involve engaging with customers, representing products and services, distributing marketing materials, and assisting with event setup or breakdown.

Requirements

Clear communication skills
Attitude and technical aptitude
Commitment to exemplary customer service, honesty, and integrity
At least 18 years old and legally able to work in the United States without restrictions
Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays
Must have reliable transportation to the location
Must live within 30 minutes of home store location with the flexibility to work at multiple locations within a district as needed
Ability to operate a personal computer
Adhere to the Team Color policy while maintaining a neat and professional appearance
Ability to lift up to 10 pounds
Ability to bend, squat, and stretch for purposes of inventory and stocking
Requirement to stand for long periods of time in order to provide the best customer service (with or without reasonable accommodation)
Ability to work in a fast-paced environment
Ability to follow instructions to completion
Problem solves under pressure

Nice To Haves

A background in retail sales is helpful, but not required.
Strong Social Media presence preferred.

Responsibilities

Provide extraordinary customer service by being compassionate towards and understanding their needs.
Build value by offering tailored and thoughtful solutions to fit each person, family, or business.
Represent our Company and the Cricket brand with the utmost professionalism and courtesy.
Assist our leaders with store operations and duties.
Achieve sales goals and KPIs (which can lead to that much-needed extra bonus payment).
Participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless.
Engage with customers, represent Cricket Wireless products and services, distribute marketing materials, and assist with event setup or breakdown at events.