PABCO - Sales Administrator

My Career Site • Tacoma, WA

42d • $27 - $35

About The Position

We’re looking for an outgoing, energetic person who loves helping others and thrives in a team environment. As a Customer Service Admin, you’ll be the friendly voice customers and contractors rely on for support. You’ll handle warranties, claims, and contractor programs with a positive attitude and genuine enthusiasm for creating a great experience, every single time.

Requirements

• A big, friendly personality and a genuine love for helping people
• Strong communication and organization skills
• High energy, positive attitude, and eagerness to learn new things
• Experience in customer service or administrative support
• Comfort using Microsoft Office and learning new systems (CRM experience a plus)
• Ability to handle multiple priorities in a fast-paced environment

Responsibilities

• Deliver friendly, professional, and responsive service to customers and contractors
• Process and track warranty and claims requests with accuracy and care
• Manage contractor program submissions, reporting, and communication
• Keep customer data up to date in our CRM (HubSpot) and assist with sales reporting
• Serve as the main contact for our contractor program hotline
• Step in to support the Customer Service Lead as needed

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Accidental Death and Dismemberment
• Short and Long Term Disability
• 401K
• Profit Sharing Retirement
• Opportunity for various discretionary bonuses
• One week of vacation the first year
• Sick time accrued in accordance with State law
• 10 Paid Holidays per year
• Double time at 50 hours worked or more for non-exempt employees

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed