Sales Administrator

Minitab•State College, PA

7d•Hybrid

About The Position

At Minitab, we help organizations worldwide unlock the power of data to make better, smarter decisions. We’re looking for a Sales Administrator who is energized by problem-solving, cross-team collaboration, and creating a seamless customer experience. If you thrive in a fast-paced environment and love being the connective tissue that keeps operations running smoothly, this is the role for you. As a key partner to our Sales, Customer Order Management (COM), Finance, and Revenue Operations teams, you will: Be the Operational Backbone of the Sales Organization Manage and maintain the regional Sales email inbox, ensuring timely, professional communication with internal teams, customers, and prospects. Update and maintain accurate customer account information (billing, shipping, legal entity changes, contact details, etc.). Resolve bounce-back email issues and drive ongoing CRM data quality and cleanup efforts. Assist with security questionnaires in collaboration with Customer Success. Support ad-hoc regional tasks and administrative needs as they arise. Partner with Sales to Advance Opportunities Collaborate closely with Customer Order Management and Finance to clarify orders, ensure complete documentation, and help process transactions efficiently. Support Team Track reporting, CRM hygiene, QBR preparation, and operational meetings. Participate in trainings and team sessions that increase operational consistency and excellence. Drive Revenue Operations Initiatives Serve as a first-line resource for process questions from the sales teams you support. Assist with data cleanup, reporting, and process-improvement projects aimed at strengthening our revenue engine. You excel in a role that blends communication, attention to detail, and operational depth. You enjoy juggling multiple tasks, working in a team environment, and take pride in keeping systems, data, and processes running smoothly. You bring these strengths: Collaborates: You build strong partnerships across teams. Communicates Effectively: You tailor information to different audiences with clarity and professionalism. Action Oriented: You tackle challenges with a sense of urgency and enthusiasm. Ensures Accountability: You follow through on commitments and help others do the same. Plans & Aligns: You organize your work to meet both team and organizational goals. Resourcefulness: You find creative solutions and use available resources wisely.

Requirements

3+ years of administrative experience, sales support highly desired
Bachelor’s degree or equivalent work experience
Strong proficiency in written and spoken English
Comfort working cross-functionally and managing multiple priorities
A passion for supporting sales teams, working in a team environment, and improving operational workflows

Responsibilities

Manage and maintain the regional Sales email inbox, ensuring timely, professional communication with internal teams, customers, and prospects.
Update and maintain accurate customer account information (billing, shipping, legal entity changes, contact details, etc.).
Resolve bounce-back email issues and drive ongoing CRM data quality and cleanup efforts.
Assist with security questionnaires in collaboration with Customer Success.
Support ad-hoc regional tasks and administrative needs as they arise.
Collaborate closely with Customer Order Management and Finance to clarify orders, ensure complete documentation, and help process transactions efficiently.
Support Team Track reporting, CRM hygiene, QBR preparation, and operational meetings.
Participate in trainings and team sessions that increase operational consistency and excellence.
Serve as a first-line resource for process questions from the sales teams you support.
Assist with data cleanup, reporting, and process-improvement projects aimed at strengthening our revenue engine.