Sales Administrator

Weldaloy Specialty Forgings•Warren, MI

3d•Onsite

About The Position

The statements below are intended to describe the general nature and level of work being performed by the employee of this position. They are not intended to be an exhaustive list of all responsibilities and activities required of this position. Prepares and formats quote PDFs based on inputs from the Cost Estimating team. Organizes and maintains sales documents, files, and shared folders. Enter customer purchase orders into the ERP system with accuracy and attention to detail. Serves as a point of contact for routine customer inquiries, updates, and documentation requests. Gathers information and directs issues to the appropriate internal teams. Updates customer information and sales activities in CRM (Salesforce) and ERP (Plex). Uploads and maintains supporting documents to ensure systems are accurate and up to date. Schedules meetings, prepares materials, takes notes, and follows up on action items. Assists with formatting presentations, emails, or light marketing materials. Provides day to day organizational support to keep the Sales team running efficiently. Participates in trades shows and conventions as needed. Additional duties as assigned.

Requirements

Minimum of a high school diploma or GED equivalent and at least one year of related experience and/or equivalent education & experience
This position involves access to technical data that is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR), which define a “U.S. person” to include a U.S. citizen, lawful permanent resident (green card holder), or a protected individual as defined by 8 U.S.C. 1324b(a)(3). Employment is contingent upon the applicant’s ability to meet these requirements or the Company’s ability to obtain an export license on the applicant’s behalf.
Proficient in Microsoft Excel, Word, Outlook
Demonstrated problem solving skills and excellent organizational and communication skills
Ability to manage competing demands while prioritizing tasks
Supports and demonstrates the Company’s core values

Nice To Haves

Prior administrative or customer service experience is desired, preferably in a manufacturing company.
Experience using CRM tools or ERP systems is highly desired, but not required.

Responsibilities

Prepares and formats quote PDFs based on inputs from the Cost Estimating team.
Organizes and maintains sales documents, files, and shared folders.
Enters customer purchase orders into the ERP system with accuracy and attention to detail.
Serves as a point of contact for routine customer inquiries, updates, and documentation requests.
Gathers information and directs issues to the appropriate internal teams.
Updates customer information and sales activities in CRM (Salesforce) and ERP (Plex).
Uploads and maintains supporting documents to ensure systems are accurate and up to date.
Schedules meetings, prepares materials, takes notes, and follows up on action items.
Assists with formatting presentations, emails, or light marketing materials.
Provides day to day organizational support to keep the Sales team running efficiently.
Participates in trades shows and conventions as needed.
Additional duties as assigned.