Sales Administrator III

VectorUSA•Torrance, CA

5d•$30•Onsite

About The Position

Are you a dynamic person who is looking to take the next step in your career? Come join VectorUSA’s growing Sales Team as a Sales Administrator III. You will gain valuable industry knowledge and experience around the entire sales process, including marketing, pre-sales, procurement, RFP/RFQs, pipeline generation & fulfillment. You will be working hand in hand with members of the sales team creating and implementing strategy to meet our customers business needs. This position provides opportunities for daily client interaction. If you are looking for a growth opportunity and a challenging but rewarding experience, consider joining the VectorUSA team. The Skills You Will Gain: Acquire working knowledge of client profiles and requirements Acquire working knowledge of VectorUSA’s Order Management process Achieve a level of independence to work non-complex orders through the entire process with minimal errors or recognize issues that require escalation Ability to work collaboratively to learn necessary skills to complete the team’s daily workload, provide backup, and prepare communications to clients and Account Executives Learn the major product lines of VectorUSA and how that technology performs for customers Learn to ask the right questions to determine the best methods for taking action How to provide amazing support to individuals, clients and the organization Acquire ability to quote and book orders from Bill of Materials (BOM) How to respond to detailed RFPs & RFQs Mastering the art of diplomacy to satisfy internal and external customers How to provide amazing support to individuals, clients and the organization How Far You Can Go: After you have honed your skills as a Sales Administrator you can forge a growth path in Sales or any other area within the company! Fortune, Fame, Glory… The sky is the limit!!!

Requirements

High school diploma / GED
Willingness to help the team in anyway you can even if it falls outside of your written job description.
Excellent interpersonal skills
Clear, concise and professional communication
Can-do attitude
Business mindset
Solid verbal and writing abilities
Extreme attention to detail
You must have the ability to absorb technical information and execute
Strong organizational and time management skills
Superior knowledge of accessing and using the Internet, MS Office suite, CRM systems, and social media, such as LinkedIn.
Excellent, assertive, courteous, diplomatic, and tactful communication skills are required, both written and oral, for interacting with VectorUSA staff, partner manufacturers, prospects, and clients.
The ability to work both collaboratively and autonomously.
Excellent time management, calendaring, and follow up skills.
Ability to learn and retain knowledge of a wide variety of technologies.
Excellent client qualification and follow-up skills.
Ability to organize and prioritize work assignments and schedules as part of setting appointments.
Ability to make appropriate job decisions following standard office policies and past precedents.
Able to maintain strict confidentiality.
Able to remain flexible to constantly changing business demands
Flexible with demands on time and able to deal with frequent and last minute scheduling changes.
You can thrive in a fast-paced environment and balance multiple tasks or projects at once
Knowledgeable with electronic communication
Drive to succeed

Nice To Haves

Bachelor’s degree or a related experience, or equivalent corporate training
Previous experience working in sales.

Responsibilities

Collaborate with the Account Executives and the Marketing team to help coordinate & drive prospects to company events.
Maintain & Input data in HubSpot CRM for AE Open / Closed Opportunities
Provide pertinent notes within company databases, regarding client needs, budgets, and timelines.
Generate Quick Quotes for material only proposals or any other quotes requested
FileMaker data entry for duplication of VRNs
Open HubSpot tickets for pre-sales & estimation
Process Work Orders for Operations sales support and customer jobs
Follow up with Operations Department for Job Scheduling Status
Process customer Support Renewal from Manufacturers – licensing, warranty, smartnet, aruba care
Deal Registration Support
Download RFPs from Customer websites
Compile reports, spreadsheets or other documents as needed
Assists in compiling deliverables for customer presentations & RFP responses
When requested attends customer calls
Deliver (electronically or in person ) or coordinate delivery with warehouse personnel for proposals or literature as needed
Send out calendar invites to meetings, trainings and events
Assist with maintaining communications with clients
Attend workshops, training, VectorUSA hosted, and 3rd party events, as directed by management.
Perform the day-to-day management functions required to provide our customers with accurate and timely delivery of hardware, software and services
Provide administrative support primarily to your sales pod but at times to any member of the Sales team
Reviewing RFPs / RFQs / IFBs and spearheading the team to develop a complete, accurate & timely response to the client.
Completing questionnaires and pre-qualification documents as part of the bid response process.
Updating and compiling boiler plate information to be used in bid responses.
Creating and editing customer facing proposals
Follow up with customers when status changes occur (i.e. delays or product discontinuation)
Provide post-sale support including follow up on return merchandise authorizations, ensuring documentation was received, accounts receivable issues and other customer service satisfaction issues
Effectively use VectorUSA internal contact and quoting system in HubSpot & FileMaker.
As business and operational demands dictate, additional duties may be assigned and expected to be performed.