Sales Administrative Assistant

LM SERVICES CORPORATIONSt. Louis, MO
23hOnsite

About The Position

Performs all general administrative duties to include answering phones, maintaining files and data entry for the Sales Department; also ensures smooth operation of department by assisting the staff with day to day tasks and achievement of their goals.

Requirements

  • Ability to effectively deal with internal and external guests; some of whom will require high levels of patience, tact, and diplomacy to diffuse anger in order to collect accurate information and resolve conflict.
  • Ability to listen effectively and to speak and write English.
  • Ability to operate a photocopier machine and facsimile machine and computer skills to include word processing, spreadsheets or other “office” products.
  • Ability to follow instructions, directions, and meet deadlines.
  • Thorough organization and time management skills to complete tasks efficiently and timely.
  • Ability to stand, walk, sit to continuously perform the essential functions of the job.
  • Visual and hearing ability to detect and respond to emergency situations.
  • Excellent knowledge of English grammar and spelling.
  • Previous administrative experience preferred.
  • High school diploma or equivalent required.

Nice To Haves

  • College degree preferred.

Responsibilities

  • Handle all department phone calls and emails in a courteous, efficient manner.
  • Take and deliver telephone messages accurately, legibly and promptly.
  • Make every attempt to assist callers to provide quality customer service.
  • Handle distribution of all incoming and outgoing department paperwork promptly and efficiently.
  • Type all correspondence via oral, written or mechanical dictation making no errors and in a timely manner.
  • Proof-read and review all correspondence before presentation for signature.
  • Ensure that correspondence is sent out daily and to the correct location.
  • Maintain all department files, update existing files and create new files as necessary.
  • Stay current and up to date with the daylight system, running daily, weekly and monthly reports as required.
  • Assist on site groups with special needs, contact appropriate department ASAP with guest requests, i.e. Banquets, Audio Visual, Kitchen, Housekeeping, etc.
  • Call client contacts 72 hours prior to function for final guarantee numbers. Create and distribute appropriate change sheets.
  • Do daily reader boards.
  • Assist as needed daily catering functions such as the nightly issue, banquet checks, the weekly issue, and follow up calls.
  • Create programs and spreadsheets as required.
  • Report any suspicious persons or activities immediately.
  • Other duties as assigned by the supervisor such as cross training when necessary.
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