Sales Administrative Assistant

Corporate OfficeFort Lauderdale, FL
15h

About The Position

Opening Fall 2025 , the Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center. The hotel will also have over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms and pre-function meeting space with waterfront views.

Requirements

  • Previous catering, convention services, or sales support experience (Large convention hotel preferred). Other relevant event , meeting planning, or hotel operations experience will be considered.
  • High school education , college degree preferred.
  • Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
  • Ability to accurately and efficiently input information into computer systems, with developed computer proficiencies
  • Delphi experience strongly preferred.
  • Ability to work cohesively with co-workers both within and outside of your department
  • Ability to think clearly, quickly and make concise decisions
  • Ability to work well under pressure, dealing with many guest requests/questions within a short period of time
  • Strong organizational skills with the ability to prioritize and multi-task in a fast-paced environment.
  • Ability to prioritize and organize workload to ensure deadlines are met.
  • Able to evaluate and select among alternative courses of action quickly and accurately, identifying and solving problems as necessary
  • Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
  • Customer service oriented with a desire to create memorable guest experiences.
  • Ability to use various office equipment, including but not limited to, calculators, photocopiers, and facsimile machines.
  • Must be able to work a variety of shifts, including nights, weekends, and holidays

Responsibilities

  • Schedule & prioritize workload to meet deadlines of all managers
  • Type and distribute all correspondence, including proposals, booking notices, letters, contracts, etc. for assigned managers, ensuring that all correspondence is 100% accurate
  • Utilize Delphi correctly, to ensure managers can accurately track, book and follow-up on all accounts/bookings
  • Assist in the accurate distribution of lead caching by territory.
  • Assist Sales Team with all Site preparation and support with sales kits / brochures etc
  • Assist managers with sales calls and participate in sites, FAMs, trade shows and other related market events as
  • Assist Sales with collecting & routing favors ( e.g. rooms/ loyals /VIPs/upgrades) for individual reservations through the Group Reservations Coordinator. Confirmed Group requests go through Group Reservations Coordinator/Conference Services Manager
  • Maintain account/booking files and ensures that all information is included in file , i.e. accurate traces, turnover-checklist, history, letters, emails, deposits, letters, etc
  • Ensures that all managers receive messages in a timely manner . (Messages to include name and phone number of callers , date and time call received)
  • Coordinated general office functions
  • Liaise with other hotel departments to help ensure Sales clients’ needs are met/exceeded
  • Performs other duties as assigned by man ager
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service