Sales Administrative Assistant

Kistler Instrument Corp. • Irvine, CA

5d • $32 - $36 • Onsite

About The Position

The Sales Assistant & Office Admin will assist and support the Sales Operations team by providing administrative, clerical and customer support. Follows up with customers, completes orders and processes sales leads. This position is a full-time, on-site, non-exempt (hourly) role located in Irvine, California.

Requirements

• Minimum of 3 years of experience in office admin, customer service, or sales related field
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint).
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong attention to detail and commitment to providing exceptional customer service
• Experience in data entry, customer service, generation of sales reports and administrative writing
• Must be able to physically handle parts and packages; lift 25 lbs

Nice To Haves

• Bachelor’s degree or associate Preferred
• Experience with SAP, C4C, or CRM systems strongly preferred.

Responsibilities

• Prepare project level quotations and follow up as required
• Follow up and direct sales leads to appropriate member of sales team
• Enter leads from trade shows into customer database
• Organize, maintain, update and track sales demonstration equipment assets
• Organize sales meetings, special events, conferences and seminars for the Irvine, CA office
• Arrange meetings and conference rooms for visitors
• Maintain customer database (C4C implementation)
• Oversee the Central Dispatch inbox, including Cart to Quote and Web Requests.
• Handle all other incoming emails to KIC Central Dispatch, ensuring timely and accurate responses.
• Administer the sales.us inbox by creating and managing support tickets.
• Process requests for quotes (RFQs), purchase orders (POs), and technical inquiries.
• Fulfill and track demo equipment orders.
• Process myKistler registrations and create accounts.
• Support outside sales with managing key customer accounts.
• Create quotes and assist with follow-up on customer orders
• Provide support for urgent orders and customer inquiries
• Answer customer phone calls and address issues in a professional and timely manner
• Assist in training new outside sales team members on C4C and SAP systems
• Perform other duties as assigned

Benefits

• Medical, dental, vision, life, and disability coverage
• 401(k) plan with a 4% company match
• Generous personal and vacation time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees