Sales Administrative Assistant

Canyon Ranch•Tucson, AZ

About The Position

Canyon Ranch guides the pursuit of wellbeing on a path through immersive destinations to a lifetime of proven answers. We inspire your well way of life through Integral Answers, Personal Guidance, Lifetime Impact and Evidence-based Progress.

Requirements

One to two years of administrative support or customer service experience in the same or related field
High school diploma or equivalent work experience
Warm and friendly personality
Excellent communication skills (verbal and written)
Proficiency in Microsoft applications including Word, Excel and Power Point
Strong attention to detail, follow up skills and the ability to effectively multi-task
Valid driver’s license
Possess an acceptable driving record

Responsibilities

Provides administrative support for the sales department.
Performs varied administrative duties including: prioritization of customer/revenue generating related activities on a daily basis to ensure the success of the Sales Department.
Responsible for running reports from Delphi/Salesforce and Opera as needed.
Assists with data collection, analysis and report preparation.
Assists with proposals, contracts and other documents.
Maintains inventory and ordering supplies through the NetSuite system (20%).
Interacts with internal and external customers on a regular basis providing outstanding guest service.
Screens and directs calls to appropriate sales staff and other departments.
Answers questions and addresses concerns and service issues as a knowledgeable representative of the Sales Team.
Assures timely response to customers within 24 hours (30%).
Oversees group rooming lists including entering reservations, sending confirmations and assisting late night arrivals and reservation changes.
Acts as a liaison for group leaders addressing questions and concerns.
Coordinates group dining and activities.
Prepares social group resumes, BEOs and attends weekly meetings to disseminate information to appropriate individuals (50%).