Sales Administration Associate

redShift•Saratoga Springs, NY

5d•$60,000 - $70,000•Onsite

About The Position

Our growing IT and Audio-Visual solutions client is seeking a detail-oriented Sales Administration Associate to support its AV sales team. This role plays a key part in streamlining sales operations by managing administrative and pre-sales tasks, allowing sales professionals to focus on customer relationships and revenue generation. The ideal candidate is highly organized, responsive, and thrives in a collaborative, fast-paced environment.

Requirements

Strong attention to detail with excellent organizational skills
Conscientious, reliable, and team-oriented work style
Ability to prioritize tasks and manage multiple deadlines
Strong communication and customer service skills
Associate degree required; bachelor's degree a plus
1-2 years of experience in the AV or related technology industry preferred
Comfortable working in a dynamic, collaborative environment

Responsibilities

Provide administrative and pre-sales support to the AV sales team
Prepare accurate and timely quotes for customers and sales representatives
Manage vendor deal registrations and secure competitive pricing
Respond to RFQs and perform competitive cost and pricing analysis
Maintain positive relationships with vendors and partners
Support sales reporting and data tracking
Process customer orders and ensure accurate entry, fulfillment, and close-out
Coordinate equipment delivery and installation by working with sales, logistics, and service teams
Assist with resolving customer issues, returns, and RMAs in collaboration with Sales Operations
Serve as a client point of contact during account manager absences to ensure continuity of service
Maintain customer records and perform related clerical and administrative tasks