Sales Account Manager

Liquidity Services•Bethesda, AL

11d•Remote

About The Position

GovDeals, headquartered in Montgomery, AL, is the leading online auction marketplace for the sale of surplus and confiscated items for government entities including city, county and state agencies as well as school boards and public utilities. The company has a ten-year record of strong growth with over 20,000 clients in 49 States & 6 Provinces of Canada. GovDeals is owned and operated by Liquidity Services Inc., a leading B2B marketplace company. GovDeals is seeking a service oriented self-starter to provide training and support to clients of their nation-wide internet based government online auction service. The candidate must be willing to travel 60% of the time. The successful candidate will be assigned an existing client base of existing clients with the potential of adding many more additional clients.

Requirements

Associate Degree and prior experience with government agencies preferred.
2+ years of hands-on technical account management/customer service experience.
Excellent written/verbal communication skills.
Computer skills to include word processing, spreadsheet, email and internet usage.
Must have a valid driver's license and clean driving record.
Candidate must reside in an area with access to high speed internet service and cellular phone service.
Working remotely from home.
Must be able to travel to client locations and provide onsite and in field services in both indoor and outdoor settings in a variety of weather elements and/or varied temperatures.

Responsibilities

Provide onsite, telephone, email and internet training and support to assigned territory clients.
Regular follow up to encourage additional utilization by the client.
Work with the Territory Business Development Manager to secure new clients and to protect existing clients from competitors.
Attend large, high profile conferences as required.
On occasion, attend and present to prospective clients.
Monitor assigned clients’ auction listings to ensure a high level of quality and sound auction practices.
Work with the Sr. Manager of Client Relationships to identify all dormant clients and help formulate a strategy to resell these clients on the usage of GovDeals.
Provide onsite and in field services to Clients including cataloging, gathering descriptions, and photographing assets in various locations both indoor and outdoor in a variety of weather elements.
Represent GovDeals to the government and public sector in a positive and professional manner.