Sales Account Manager II

LG Electronics•Troy, MI

49d•Hybrid

About The Position

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone. LG Magna e-Powertrain USA, Inc. is a newly established US subsidiary headquartered in South Korea, formed through a joint venture by LG Electronics Vehicle Solution and Magna International, created to bring new synergies based on LG's electric vehicle component capabilities and Magna's experience in the traditional automotive industry. Located in Southeast Michigan, LG Magna USA provides engineering, sales, and quality solutions for developing various electric vehicle products such as drive motors, power conversion devices, and related integrated systems. LG Magna USA, as part of the global LG Magna team, strives to become the global No.1 e-Mobility solution partner by providing the highest value technologies and products, securing profitable growth together with customers, and contributing to a sustainable society. Our team takes pride in driving progress by developing innovative solutions for electric vehicle industry customers. Powered by a culture of passion, teamwork, customer focus, initiative, and creativity, we are pushing the boundaries every day. With the philosophy that "people are the source of corporate competitiveness," we are committed to actively seeking out top talent and investing in career growth and development to retain exceptional people. We invite people to join our mission to create innovative solutions leading the trend in creating an eco-friendly, clean future through the electric vehicle industry, to drive a better life. Overall Responsibilities: Our Sales Account Manager position is a collaborative and highly impactful role that will be responsible for all commercial deliverables, tasks, and negotiations for assigned accounts. A successful candidate will be an experienced, self-driven and results-oriented engineer with a passion for sales account management to support our various OEM Business. The Sales Account Manager role requires the ability not only to understand Account Management but also, Accounts Receivable and Supply Chain Management tasks. This position's responsibilities include: leading commercial issues and negotiations with the OEM buyer, resolving pricing discrepancies and payment issues, and supporting the resolution of supply chain issues. As the Sales Account Manager you will be required to work in cross functional teams which include customers, global HQ, development engineering, suppliers, quality and manufacturing plants.

Requirements

Bachelor's Degree in Engineering, Business or other related technical discipline
Minimum of 8 years of experience of account management in the automotive industry
Ability to travel 10% for to customer sites and for business meetings is required

Nice To Haves

Prior account management experience with an Electric Vehicle (EV) Tier 1 supplier is preferred
Proficiency in supplier and customer portals such as GM SupplyPower is preferred
Knowledge of commercial issue management such as: pre-production components, contract negotiations, purchasing orders, pricing, tooling, engineering changes and supply chain development
Ability to be Self-driven, results oriented with a strong sense of initiative in tackling complex tasks
Ability to learn quickly with the willingness and flexibility to learn and adapt to company working culture and processes
Excellent written/verbal communication and organizational skills
Ability to understand customer needs and to probe for answers, and then determine a solution and advocate that solution to the customer
Ability to work with customers and internal stakeholders and make sure all deliverables are met
Capacity to identify risks and raise issues to relevant stakeholders
Superior attention to detail
Ability to work under pressure and to maintain deadlines
Skill in MS Office skills (Excel, PowerPoint, and Word)

Responsibilities

Act as the main point of contact between our customers and global HQ
Manage programs/projects through the full commercial life cycle (i.e. sourcing to mass production) including the management engineering changes for commercial and timing impact
Lead Commercial and Price negotiations which include annual cost reduction negotiations
Lead quote generation and submission through business case development and approval processes to ensure understanding of cost breakdowns and profitability analysis
Collaborate with HQ team to track & report Monthly revenue, Profitability of projects, Business plan, inform leadership of impact of demand changes
Conduct Contract and General Terms & Conditions (GT&C) reviews
Set up new customers in our internal system and update and maintain a master price file
Oversee and maintain supplier portal management
Ensure tooling requirements are met and proper invoicing is generated for on-time approvals and installation
Support the Supply Chain Management team to ensure supplier readiness and escalation of supply chain issues. Especially, the resolution of supply chain shortages and other issues that would impact launch timing
Manage all prototype, pre-production, mass production, accessory and service requirements
Lead the submission process for sales administration approval to ship all non-mass production material

Benefits

No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Eligible for the relevant benefit programs offered through our partner agencies.

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