Sales Account Executive
American City Business Journals•Charlotte, NC
9h•Hybrid
About The Position
As an Account Executive you will be responsible for renewing and upselling subscriptions with current and prospective B2B customers over the phone. Our most successful Account Executives handle customer service requests promptly and engage with customers leveraging a service-based selling approach. You will have the opportunity to reach and interact with customers from all around the country. There is no cold calling, all warm leads are provided on a weekly basis. You will interact will our B2B current and former subscribers.
Requirements
- Desire to learn new skills
- Comfortable using a computer
- Someone who enjoys talking and connecting with customers
- Hybrid office/work-from-home setting, with flexible schedules available
Nice To Haves
- Customer service and/or sales experience
- Familiarity with Salesforce or other CRM
Responsibilities
- Renewing subscriptions with current B2B customers
- Upselling subscriptions with current B2B customers
- Upselling subscriptions with prospective B2B customers
- Handling customer service requests promptly
- Engaging with customers leveraging a service-based selling approach
- Interacting with B2B current and former subscribers
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
