About The Position
The Account Coordinator is an entry-level role ideal who is seeking experience in the DMC sector and opportunity to develop sales skills. Working closely with senior members of the Sales Department, the Account Coordinator assists in day-to-day administrative tasks, maintains accurate documentation, helps coordinate client-facing materials, and supports the overall sales process. This role offers a hands-on opportunity to learn about client development, itinerary building, and event planning logistics.
Requirements
- At least one year total work experience, preferably in hospitality.
- Minimum one year entry-level experience/internship in sales, events, hospitality, or customer service.
- Ability to manage multiple tasks/projects and work efficiently in a deadline-driven environment.
- Professional demeanor and collaborative approach to team-based work.
- Strong administrative and organizational skills with great attention to detail.
- Strong written and verbal communication skills.
- Willingness to learn about the destination management/events industry.
- Flexible schedule with availability to work occasional evenings or weekends if required for events.
- Proficiency in CRM systems, Microsoft Office (especially Outlook and PowerPoint), and Canva.
- Computer, phone, copiers, smart phones, tablets and other standard office equipment.
Responsibilities
- Assist in the creation of proposals, presentations, customized sales and marketing materials and basic site itineraries using templates and existing resources.
- Assist in creating hotel specific marketing materials that support further growth in hotel-based lead generation, including but not limited to customized Destination Guides, One Page Hotel Sheets and One Page Décor Pages.
- Conduct research on venues, activities, and local offerings to support proposals and presentations.
- Help manage inventory of client and hotel gifts and assist with vendor communication as needed.
- Support coordination of internal events, such as hotel partner meetings or client happy hours.
- Participate in team meetings and training sessions to develop industry knowledge and skillsets.
- Monitor and report local market updates, such as hotel openings or venue changes.
- Maintain accurate business files and information for active and past programs.
- Perform additional administrative tasks and project-based support as assigned by the Director of Sales or Senior Director of Sales.
- Work well in a fast-paced team environment, be willing to help others, work overtime when required, and deliver quality service to our clients.
- Act in a self-starting way, make good independent decisions, and take steps to complete work within time parameters.
- Generate new and innovative ways to improve Cohera products and services.
- Recognize essential elements of a challenge and develop creative solutions.
- Respond quickly to changing circumstances, anticipate new developments where possible, be receptive to new ideas/methods.
- Act in a forthright way.
- Give and accept feedback constructively.
- Recognize and consider the client's expectations and needs, be willing to “do what it takes” to fulfill those expectations.
- Any other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
