Part-Time Safety Services Dispatcher

Ashland University Portal•Ashland, OH

15d

About The Position

The part-time Safety Services Dispatcher position is under the direct supervision of the Director of Safety Services who reports to the Vice President for Student Affairs. Support the mission, goals and objectives of AU and the department. Assist the campus community in a constructive, effective and positive manner. Report safety concerns to the director. Initiate emergency response as necessary. Notify the director of scheduling conflicts. Maintain departmental confidentiality. At the start of each shift: review daily assignment sheet get current information from previous shift staff check for updates (i.e. notes on message board, etc.) review logs since last scheduled shift you worked Provide immediate follow up with all parties for incidents by conducting and documenting interviews. Notify the police for situations requiring their assistance (i.e. illegal drug activity on campus, incident involving a weapon, etc.). Assist with parking recordkeeping and ticket processing as directed. Assist with processing room reservations for the student center as directed. Assist with processing AU Mail Center mailings as directed. Maintain a safe, clean and organized work environment. Perform general housekeeping in the office (i.e. vacuuming, dusting, etc.). Perform all computer functions (i.e. card access, emergency notification, etc. as directed. Monitor security cameras. Any other task as directed by supervisor(s).

Requirements

High School or GED
Maintain satisfactory attendance and punctuality
Be able to use departmental radios, phones and computers
Possess basic computer skills
Possess writing skills to document incidents (create reports and log entries)
Successfully satisfy all standard prescribed pre-employment screening
Must be an effective communicator (i.e proper phone and radio etiquette)
Must be able to respond to all types of emergency and routine service calls
Must be able to learn basic computer functions and using a computer, document departmental communications
Must be able to handle several tasks at once (multitasking) in a positive and effective manner
Carry out duties with high levels of professionalism
Must be able to function effectively in stressful situations (i.e. situations involving conflict, medical emergencies, fire alarms, crowd control, etc.)
Must be able to work in a noisy office environment and monitor scanners and radio traffic
Must be able to assist customers walking up to the service window

Nice To Haves

College degree

Responsibilities

Report safety concerns to the director.
Initiate emergency response as necessary.
Notify the director of scheduling conflicts.
Maintain departmental confidentiality.
Review daily assignment sheet.
Get current information from previous shift staff.
Check for updates (i.e. notes on message board, etc.).
Review logs since last scheduled shift you worked.
Provide immediate follow up with all parties for incidents by conducting and documenting interviews.
Notify the police for situations requiring their assistance (i.e. illegal drug activity on campus, incident involving a weapon, etc.).
Assist with parking recordkeeping and ticket processing as directed.
Assist with processing room reservations for the student center as directed.
Assist with processing AU Mail Center mailings as directed.
Maintain a safe, clean and organized work environment.
Perform general housekeeping in the office (i.e. vacuuming, dusting, etc.).
Perform all computer functions (i.e. card access, emergency notification, etc. as directed.
Monitor security cameras.
Any other task as directed by supervisor(s).