Overview People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents. But at the heart of our business is our people. Role Purpose carry out managerial responsibilities in accordance with the organization’s policies and applicable laws. Assists General Manager, in his/her absence, by performing basic managerial skills and communicating the operational status and objectives to Base Management. Responsible for driving corporate safety and security programs and administer field station training programs for Ramp & Fueling operations through hands on and verbal instruction. Main accountabilities include: Manages Safety Policies and Procedures (SSP’s) and other Health, Safety, Environmental (HS&E) and Training systems approved by senior management. Ensures implementation of all operations in compliance with local, state, and federal rules and regulations. Prepares local safety policies and procedures for Base senior management approval. Ensure proper communication with these company systems at the local level. Conducts on-site inspections and audits of base operations, facilities, equipment, materials, and training to further develop, recommend and/or implement policies and procedures. Ensures compliance with applicable regulations, HS&E programs, training programs and internal policies including the FAA’s Anti-Drug and Alcohol Programs. Leads the investigation of accidents, injuries, and near misses and cooperates in the preparation of material and evidence for use in hearings, lawsuits, and insurance investigations. Will also determine root causes and recommend corrective action. Ensures approved corrective actions by Base senior management are communicated to Base employees to enable safe operation practices. Oversee the compilation and submission of base accident reports required by regulatory agencies. Performs graphical and numerical analysis of accident, injury and near misses to determine trends. Provides recommendations to Base senior management to reverse negative trends. Conducts HS&E and Training inspections and audits. Prepares reports, and communicates unsafe findings to appropriate authorities, addressing root causes and determining corrective action. Participates in audits and inspections performed by Corporate or outside personnel. Assists Corporate in reviewing equipment and material purchasing plans for compliance with applicable HS&E rules, regulations, and practices. Determines necessary changes to facilitate a safe work environment. Conducts need analysis by conferring with managers and supervisors to determine training needs. Establishes and manages action plan(s) to address HS&E and Training issues. Communicates the action plan to Base management and supervisory personnel. For specific training topics not offered by SFU, will research, and recommend outside consultants/trainers to conduct training. Evaluates instructors’ performance and monitors trainers’ progress by maintaining and preparing statistical reports. Provides operational managers with employee training completion reports and training needs. Oversees the administration of the Workers’ Compensation Program, to include working with the insurance carrier to reduce employee lost time. Provides General Managers with verbal and written reports describing obstacles, achievements and recommended actions within the HS&E and Training programs. Confers with management to gain knowledge of work situation(s) requiring training for employees to better understand changes in police, procedures, regulation, and technologies. Formulates teaching outline and determines instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops. Select or develop teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials and reference works using company supplied material(s). Conduct training sessions covering specified areas such as new employee orientation, on-the-job training, health and safety practices, refresher training, upgrading, and retraining displaced workers. Tests trainees to measure progress and evaluate effectiveness of training. Reports on the progress of employees under guidance during training periods. Monitors performance of trained personnel. Acts as a point of contact for field personnel. Involvement in audits by outside sources. Maintains and updates employee training files and airline manuals. Investigate and adjust customer complaints and concerns regarding systems maintenance. Follow company and departmental safety policies and procedures. Maintain descriptive records on all maintenance equipment Review daily systems inspections on a weekly basis Coordinate with the General Manager on facility maintenance status. Performs other duties as assigned by management Safety, Security and Compliance All employees have a responsibility and duty whilst at work to: Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work. Fully versed in International Aviation Safety and Security standards and passionate about promoting them within the organization. Co-operate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company. Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety, or welfare reasons. Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety. Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in this manual. Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures. Fully understand the company health and safety policy. Attend training courses as may be arranged by the Company.