Safety, Security, and Treatment Technician
About The Position
A. Facilitates supportive and therapeutic interventions • Engage in individual patient interactions consistent with treatment team recommendations by understanding patient’s individualized treatment plan and applying it appropriately • Act as liaison between treatment team and direct care staff • Consistently provide constructive input related to treatment, milieu and clinical issues. • Serve as positive, professional role model to patients by effectively communicating positive and negative consequences of their behavior choices • Actively participates in unit community meetings • Maintain therapeutic boundaries with patients and provide appropriate redirection when overstepping boundaries occur B. Maintains safe and therapeutic environment • Monitor, observe, intervene and report any safety issues, including patient and staff behavior, and environmental issues • Serve as primary resource for direct care staff in patient conflict de-escalation • Attempts to resolve patient issues on the unit, calling for assistance only when needed. • Serve as responder during behavioral codes • Perform safety rounds as ordered by physician and document the rounding in the electronic health record • Monitor cleanliness of the unit as well as non-working equipment on the unit; report non-working equipment and any safety concerns that can develop from non-sanitary environment to Unit Manager. C. Documentation • Document all unusual behavior or changes in behavior, and report observations to professional staff • Ensures all oral and written reports are factual, professional, clear and submitted prior to the end of the shift • Keeps accurate and timely records for the development of behavioral interventions Essential D. Collaboration with others • Maintains cooperative relationship with co-workers and supervisor • Assists in monitoring therapeutic activities and/or groups for patients • Escorts patients to other departments, meals, recreational activities and outside of hospital per protocols and procedure • Follows established facility policies at all times and as instructed by supervisor.
Requirements
- Ability to use computerized forms for data entry
- Ability to work any assigned post as directed by supervisor.
- Excellent oral and written communications
- Ability to prioritize and complete concurrent work demands
- Ability to work independently
- Ability to problem-solve and make decisions
- Working knowledge of conflict resolution and appropriate implementation of conflict de-escalation techniques
- Knowledge of Catawba Hospital’s safety protocols and ability to apply them
Nice To Haves
- Previous experience in healthcare or security is preferred.
Responsibilities
- Engage in individual patient interactions consistent with treatment team recommendations
- Act as liaison between treatment team and direct care staff
- Provide constructive input related to treatment, milieu and clinical issues
- Serve as positive, professional role model to patients
- Actively participates in unit community meetings
- Maintain therapeutic boundaries with patients
- Monitor, observe, intervene and report any safety issues
- Serve as primary resource for direct care staff in patient conflict de-escalation
- Serve as responder during behavioral codes
- Perform safety rounds as ordered by physician and document the rounding in the electronic health record
- Monitor cleanliness of the unit as well as non-working equipment on the unit
- Document all unusual behavior or changes in behavior, and report observations to professional staff
- Ensures all oral and written reports are factual, professional, clear and submitted prior to the end of the shift
- Keeps accurate and timely records for the development of behavioral interventions
- Maintains cooperative relationship with co-workers and supervisor
- Assists in monitoring therapeutic activities and/or groups for patients
- Escorts patients to other departments, meals, recreational activities and outside of hospital per protocols and procedure
- Follows established facility policies at all times and as instructed by supervisor.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
