Safety Operator and Technology Ambassador– Autonomous Shuttle (MiCa)

Circuit•Boca Raton, FL

just now

About The Position

This is not a traditional driving job. This role emphasizes interaction with computer systems, vehicle software, and controller-based interfaces in a live operating environment. The role requires sustained attention to onboard computer systems and comfort operating technology-forward interfaces in real time. As a Safety Operator supporting the MiCa autonomous shuttle, you are present to satisfy regulatory and safety requirements while the vehicle operates autonomously. Your primary responsibility is to monitor vehicle behavior, the surrounding environment, and passenger safety, and to intervene using a handheld controller interface (similar to a video game controller) only when absolutely necessary. Safety Operators also serve as Technology Ambassadors, helping riders understand autonomous vehicle technology and the MiCa service in partnership with the City of Boca Raton, Circuit, and Guident. This is a selective, premium role with limited openings. Candidates are chosen through a competitive screening and hands-on evaluation process.

Requirements

Valid driver’s license with a clean driving record
Minimum of 3 years of safe driving experience
Demonstrated comfort and proficiency with computer-based systems, including: Starting and shutting down computer-based systems Navigating software interfaces Following technical checklists and procedures
Comfortable using handheld controllers, simulators, or similar control systems
Strong situational awareness and sound judgment under pressure
Clear communication skills and a professional, approachable demeanor
Comfortable engaging with the public in a visible, city-facing role
Willingness to complete paid training, evaluation, and certification
Availability to support operations between 10:00 AM and 10:00 PM
Ability to work four (4)-hour shifts within the operating window
Ability to stand, sit, walk, and occasionally lift up to 50 lbs
Must meet vehicle height and weight requirements per manufacturer specifications

Nice To Haves

Experience with video games, simulators, drones, or remote-controlled systems (especially those requiring precision, situational awareness, or rapid response)
Background in hospitality, tourism, events, or customer service
Interest in autonomous vehicles, electric vehicles, or emerging technology
Prior safety, operations, or public-facing experience

Responsibilities

Serve as the onboard Safety Operator during autonomous shuttle operations
Monitor vehicle systems, pedestrian activity, traffic conditions, and passenger behavior at all times
Maintain continuous interaction with onboard computer systems and respond to system alerts, prompts, and status changes in real time
Perform full vehicle startup and shutdown procedures, including system checks and software initialization
Operate onboard computers, tablets, and control interfaces to manage vehicle status
Intervene using a controller-based interface only when required to ensure safe operation
Follow all autonomous vehicle operational protocols, safety procedures, and escalation processes
Act as a Technology Ambassador, explaining autonomous vehicle technology and service details to riders
Provide a calm, professional, and informative presence in the vehicle
Perform pre-shift safety inspections and post-shift securing procedures
Coordinate vehicle staging, charging cycles, and secure parking between service blocks
Maintain overall vehicle cleanliness and readiness, including: Cleaning windows as needed Addressing spills or debris promptly Ensuring the passenger area remains clean, safe, and presentable throughout service
Maintain vehicle appearance consistent with public-facing, city-operated service standards
Use mobile and onboard technology (iPhone, GPS, vehicle systems) to log operations and communicate with operations staff
Adapt to dynamic conditions such as special events, pedestrian congestion, and weather
Participate in initial training, simulations, refresher sessions, and ongoing evaluations