Safety Management System (SMS) Operations Coordinator

City of Charlotte

2d•Onsite

About The Position

The SMS Operations Coordinator primarily performs skilled work, including regulatory inspections of airport facilities (including the Air Operations Area), identification of safety hazards, and other duties as assigned under compliance with Title 14 of the Code of Federal Regulations Part 139 (14 CFR Part 139). The SMS Operations Coordinator is responsible for ensuring compliance with all federal, state, and local regulations and enforcing the rules that govern airfield safety. Must be able to communicate effectively, both orally and written, and assess situations quickly and objectively while determining the proper course of action within established standard operating procedures, while representing CLT in a professional and positive manner.

Requirements

High School diploma (or GED equivalent) and five years of related work experience OR
Associate’s Degree and three years of related work experience OR
Bachelor’s Degree and one year or relevant work experience OR
Any equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities.
Valid Driver’s License (Required)
Non-Movement Area Driving Certification (Required to be obtained upon hire)
Movement Area Driving Certification (Required to be obtained within 60 days of hire)
Knowledge of: 14 CFR Part 139 and Safety Management Systems
Airport and Air Carrier Operations, including relevant FAA and TSA regulations
SMS Safety Risk Assessment/Management Panels
Safety investigation best practices
Risk analyses and assessments
Microsoft Office software, airport operations software, and mobile phone applications
Skill in: Building and maintaining relationships with other airport and tenant staff members
Working both independently and in a team setting, often with minimal supervision
Time management, specifically related to a workload that combines field and office work
Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios
Providing excellent customer service
Collaboration and teamwork
Troubleshooting and problem-solving techniques
Ability to: Work on-site, 5 days per week
Be available to work any shift 24/7/365, adhering to a non-standard/rotating schedule
Work both indoors and outdoors in all weather conditions
Operate a motor vehicle safely in all weather conditions on and off-road
Obtain and maintain both non-movement and movement area driving privileges within 60 days of hire
Conduct complex investigations and maintain confidentiality related to findings
Calmly and professionally issue administrative safety citations to employees who violate safety rules and procedures
Communicate clearly and concisely in written and verbal communication
Collaborate with other teams and perform other duties as assigned to support the overall airport operation
The work will require the incumbent to lift and carry (up to 50 pounds), bend, reach, twist, kneel, walk, run, and climb.
Physical Requirements: Essential and marginal functions may require maintaining physical condition necessary for sitting, standing, climbing, or walking extended periods of time
Moderate to heavy lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks
Adequate vision, hearing, and speech required
Sensory Requirements: Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) when walking or driving on the Air Operations Area
Ability to operate in an environment with frequent interruptions from people and or noises, which in return could result in some level of stress, fatigue, or strain
Comprehensive of written information in work related documents
Ability to hear, understand and distinguish speech, particularly in loud environments
General Information: Standard office hours apply, however, schedule subject to irregular hours, change and emergency calls back to work.
Certain convictions within will disqualify individuals from unescorted access privileges and therefore exclude from employment.
Final candidates must pass a pre-employment drug-screening test and physical examination.

Nice To Haves

AAAE ACE SMS or AAAE ACE Operations (Preferred)
Other relevant Part 139 or Safety Management System Certifications (Preferred)

Responsibilities

Under supervision, ensures CLT’s compliance with 14 CFR Part 139, specifically Subpart E – Airport Safety Management System. Also responsible for general duties associated with CLT’s overall 14 CFR Part 139 and 49 CFR Part 1542 compliance
Conducts inspections on movement and non-movement areas to ensure compliance with FAA regulations, specific to airfield safety and CLT’s SMS
Assists with SMS-related projects. Frequently formulates comprehensive and concise communications in both oral and written form
Assists with training and promotion of CLT’s SMS program
Responsible for coordinating with stakeholders and internal partners on a regular basis
Conducts site visits at facilities around the airport property. Follows up on safety incidents, inquiries, and anonymous tips and generates reports
Generates work orders and inspects completed work to ensure satisfactory results
Conducts investigations into non-compliance with safety rules and regulations
Issues administrative safety violations to employees who violate safety rules in a professional and calm manner, when necessary
Supports CLT’s Foreign Object Debris (FOD) Management Program – responsible for organizing and leading FOD walks as well as associated program activities
Follows complex instructions, establishes and maintains effective working relationships
Assists during emergencies and irregular operations as directed
Assists other Airport Operations divisions with tasks as needed. May be assigned to day-to-day Airport Operations duties as needed, 24/7/365
Performs other duties as assigned