Safety and Claims Analyst

Career Opportunities @Phmc•Philadelphia, PA

12d

About The Position

Public Health Management Corporation (PHMC) is committed to creating safe, supportive environments for our employees, clients, and communities. The Senior Safety and Claims Analyst supports this commitment by helping track and analyze incidents, supporting follow-up activities, and partnering with programs to strengthen safety practices across the organization. Reporting to the Director of Safety and Claims, the Safety and Claims Analyst provides advanced analytical, operational, and coordination support to PHMC’s Risk function. The Analyst helps manage incident data, supports claims and legal processes, and assists with safety communications and training. This position plays a key role in identifying trends, improving prevention strategies, and strengthening the organization's culture of safety. The Safety and Claims Analyst works collaboratively with Programs, Legal, Human Resources, Operations, and other partners to support timely issue resolution and shared accountability for safety and risk management.

Requirements

At least five (5) years of experience in public health, healthcare, human services, safety, risk management, or a related environment is required.
Strong analytical skills with the ability to understand and explain data clearly.
Experience working with data, reports, incident tracking, audits, or process improvement.
Proficiency in Microsoft Office, particularly Excel and data-tracking tools.
Ability to collaborate effectively with diverse teams and stakeholders.
Strong attention to detail and ability to manage sensitive information with discretion.
Strong written and verbal communication skills.
Ability to work independently and effectively with diverse teams and stakeholders.
Ability to travel locally as needed.
Ability to operate a motor vehicle.
Ability to perform site visits, including climbing stairs and lifting to twenty-five pounds.

Nice To Haves

A bachelor’s degree in public health, safety, occupational health, business, or a related field is highly preferred but not required.
An equivalent combination of education, training, and experience may be considered.
At least three (3) years of experience supporting incident investigations, claims, data analysis, or safety initiatives preferred

Responsibilities

Incident & Claims Data Support Track and analyze incident, safety, and claims data across programs and sites.
Identify trends and patterns and help inform strategies to reduce risk and improve outcomes.
Prepare reports and dashboards to support leadership review and decision-making.
Incident Investigation Support Assist with incident investigations in partnership with program and site leadership.
Ensure documentation is complete, accurate, and submitted on time.
Support follow-up actions and track corrective plans through resolution.
Program Partnership & Risk Support Serve as a point of contact for assigned programs on safety and risk-related matters.
Support claim reviews, audits, and continuous improvement efforts.
Help programs understand expectations, policies, and best practices related to safety and risk.
Legal Document Coordination Receive, log, and route legal documents (such as summonses and subpoenas) under supervision.
Track deadlines and maintain organized, auditable records.
Safety Communications & Training Help draft and share safety alerts, bulletins, and other communications.
Support safety training initiatives and targeted awareness campaigns.
Other Duties Perform additional responsibilities as assigned in support of organizational goals.