Safehouse Advocate - Crisis Center, 3pm-11pm

SARC • Bel Air, MD

10d • $20 • Onsite

About The Position

As a Safehouse Advocate, you will be the heart of our shelter - a steady, compassionate presence for survivors in crisis. You'll ensure a safe, welcoming environment while responding to urgent needs with grace under pressure. The Safehouse Advocate position aids individuals and families requiring assistance by performing the following duties. The Safehouse requires coverage (24) hours per day, (7) days per week. This position is considered Essential Personnel. This means that staff in this position will be required to work remotely or be onsite during a Weather Emergency or other Federal and/or State Mandated Emergency.

Requirements

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers.
• Excellent listening skills.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, and diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• The employee is required to maintain a valid driver’s license, a clean driving record and comply with the provisions of the SARC “Driving Record for Employees” policy, while employed by SARC.
• The employee must inform their direct supervisor immediately if their valid state issued driver’s license is denied, expired, suspended or revoked, or if ticketed for a moving violation by a police agency while operating a company vehicle. Successful completion of a criminal background check is required to maintain this position.
• The employee will also be required to complete the SARC’s 26 hour Basic Crisis Response Training within 6 months from the date of hire.
• The employee must be willing and able to attend ongoing Trauma Informed Care trainings and webinars to stay current with up to date trends in intervention.
• Commitment to supporting survivors of domestic violence and sexual assault.
• Emotional maturity, flexibility, and attention to detail.
• Physical ability to climb stairs and occasionally lift bulky items.
• A valid driver's license with a clean driving record (you may need to drive the agency's van to pick up donated items).

Nice To Haves

• At least one year of experience in crisis intervention or a related field.

Responsibilities

• Ensure safety of clients to include monitoring admission into the building, video cameras, and setting of alarm system.
• Assume responsibility for all scheduled and unscheduled Helpline calls/shifts to include meeting with walk-in clients after business hours.
• Complete shelter screenings to determine candidate meets program requirements.
• Be knowledgeable and implement the Trauma Informed Care philosophy by creating a safe, therapeutic living and working environment for our clients which espouse the proactive principles of growth, change, and empowerment of the individual.
• Provide crisis intervention to client individually, in family, or in other small groups regarding plans for meeting needs, and aids client to mobilize inner capacities and environmental resources to improve social functioning.
• Assist in co-facilitating structured information groups to Safehouse clients, with the goal of exploring issues faced by people in abusive relationships.
• Accesses and records client and community resource information.
• Maintain and accurately document contact in client files as well as in the ETO system.
• Meet regularly with the Safehouse Director.
• Assist in providing case management support to Safehouse clients through advocacy and referrals, following the action plan developed by the Case Manager.
• Oversee client chores in order to ensure proper maintenance and cleanliness of the Safehouse Program.
• Assists with client transportation and donation pick-up.
• Performs light janitorial duties as needed.
• Full-time Advocates will work a minimum of six 8 hour holiday shifts per calendar year.
• Other duties as assigned by management.

Benefits

• A team that has your back. We work together to support survivors - and each other.
• Competitive benefits including employer-paid health insurance for individual coverage (discounted premiums for family coverage), vision and dental options, and a $1,500 employer-paid HSA contribution.
• Paid time off you can actually use: 11 paid holidays, floating holidays, and up to 112 hours of vacation in your first year.
• Opportunities for growth and impact. This isn't just a job - it's a calling. We provide regular training opportunities on a variety of crisis-centered topics.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed