RV Park Front Office Agent - Virginian Lodge, WY

Springboard Hospitality•Jackson, WY

5d•Onsite

About The Position

The office staff ensures that the office is properly cleaned, stocked, and prepared according to policy, along with assisting RV guests so they have a great experience.

Requirements

Must be able to communicate in English, self-starting personality with an even disposition.
Ability to meet standards of appearance.
Can communicate well with the guests.

Nice To Haves

Prior RV experience desirable

Responsibilities

Answering phone calls in a timely manner
Taking reservations by phone & in person
Helping guests at window with questions & checking in
Keeping everything tidy in office.
Checking on & cleaning (when necessary) the restrooms regularly
Report any missing/found articles to Manager.
Always respond in a friendly, helpful, and courteous manner to guest, fellow employees. and manager. Report all guest issues and complaints to the Manager.
Perform special project and other responsibilities as assigned.
Abide by payroll policies, procedures (timecards), Meals, and Rest Periods policy and OLS Rules of Conduct.
Demonstrate a working knowledge of all RV safety and security procedures as required maintaining a secure and safe environment for Team Members as well as guest.
Report any unusual occurrences and/or request to the Manager.
Read and abide by all the regulations and rules of conduct stated in the Team Member Handbook. This is a non-smoking property