RV Park Front Office Agent - Virginian Lodge, WY

Springboard HospitalityJackson, WY
5dOnsite

About The Position

The office staff ensures that the office is properly cleaned, stocked, and prepared according to policy, along with assisting RV guests so they have a great experience.

Requirements

  • Must be able to communicate in English, self-starting personality with an even disposition.
  • Ability to meet standards of appearance.
  • Can communicate well with the guests.

Nice To Haves

  • Prior RV experience desirable

Responsibilities

  • Answering phone calls in a timely manner
  • Taking reservations by phone & in person
  • Helping guests at window with questions & checking in
  • Keeping everything tidy in office.
  • Checking on & cleaning (when necessary) the restrooms regularly
  • Report any missing/found articles to Manager.
  • Always respond in a friendly, helpful, and courteous manner to guest, fellow employees. and manager. Report all guest issues and complaints to the Manager.
  • Perform special project and other responsibilities as assigned.
  • Abide by payroll policies, procedures (timecards), Meals, and Rest Periods policy and OLS Rules of Conduct.
  • Demonstrate a working knowledge of all RV safety and security procedures as required maintaining a secure and safe environment for Team Members as well as guest.
  • Report any unusual occurrences and/or request to the Manager.
  • Read and abide by all the regulations and rules of conduct stated in the Team Member Handbook. This is a non-smoking property

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What This Job Offers

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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