RV Park Coordinator

San Mateo County Event Center•San Mateo, CA

10d

About The Position

The San Mateo County Event Center is a public assembly facility that hosts a wide variety of events, produces the San Mateo County Fair, and operates the Jockey Club and a satellite wagering facility for horse racing. Each member of our team is committed to building and sustaining equitable and inclusive work and social environments where diversity is celebrated and valued. We are an equal opportunity employer, and we believe diversity, equity, and inclusion benefits and enriches the experience of our staff, clients, and guests. The RV Park Coordinator supports and oversees the daily operations of the RV Park, including RV site reservations, RV parking and storage operations, traffic flow, guest services, and RV parking enforcement.

Requirements

Knowledge of RV park, campground, or parking lot operations, including revenue collection and enforcement procedures.
Strong cash management and loss control skills.
Proficiency with Microsoft Office and reservation or parking software systems.
Excellent customer service and communication skills.
Ability to remain flexible and adapt to changing workloads and priorities.
Responsible, reliable, and dependable.
Associate’s degree or equivalent from a two-year college or technical school.
Availability to work long and irregular hours, including evenings, weekends, and holidays.

Nice To Haves

Prior RV Park, campground, parking, or venue operations experience preferred.

Responsibilities

Oversee daily RV parking and site operations to ensure smooth RV traffic flow and safe maneuvering throughout the park.
Coordinate RV arrivals, departures, site assignments, overflow parking, and enforcement of RV parking regulations.
Review and approve each RV or rig for basic safety standards.
Assist guests with RV positioning, backing, hookups, and park orientation.
Communicate RV Park rules, safety procedures, speed limits, and quiet hours to guests.
Manage RV site reservations, including check-in/check-out, payment processing, and customer service using RV park software.
Interact with RV guests using excellent customer service skills.
Resolve guest concerns and escalate issues as needed.
Assist with RV traffic and parking plans.
Provide direction and supervision to RV park attendants and support staff.
Maintain accurate records related to occupancy, revenue, incidents, and enforcement actions.
Oversee RV parking enforcement functions by applying park regulations and ensuring compliance.
Monitor controlled parking systems, gates, and access points.
Maintain awareness of effective RV traffic management and emergency response procedures.
Oversee opening and closing tasks for the RV park.
Maintain inventory and condition of all related RV parking supplies.
Coordinate placement and maintenance of RV site markers, directional signage, and speed control devices.
Ensure RV sites, roadways, and common areas remain clean, safe, and organized.
Perform minor maintenance and troubleshooting of RV Park equipment.
Report and track RV site maintenance needs, including pedestals, hookups, lighting, signage, and roadway conditions.
Perform additional duties as assigned to support the overall Parking Department.