RV Operations Customer Service

Brown & Brown Insurance • Dallas, TX

1d

About The Position

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an RV Operations Customer Service to join our growing team in Dallas, TX! The Operations Customer Service position assists customers with questions about coverage, enrolling in the program, and being connected to the department that can best assist with an issue.

Requirements

• Excellent written and verbal communication skills
• Proficient with Microsoft Office Suite and industry standard web applications
• Ability to maintain a high level of confidentiality
• Knowledge of RV’s and roadside assistance

Responsibilities

• Advising customers about benefits of our programs, assisting with requests for covered benefits, and enrollment.
• Directing customers to the department that can best assist them.
• Front ending technical assistance calls.
• Assisting with enrollment or renewals.

Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees