Run Rate Programs Director

Salesforce•Boston, MA

18h

About The Position

Salesforce is the #1 AI CRM, where humans with agents drive customer success together, focusing on ambition, action, tech, trust, and innovation. The company is seeking Trailblazers passionate about bettering business and the world through AI, driving innovation, and upholding Salesforce's core values. Salesforce is launching Agentforce Supply Chain, an AI-native platform for agentic process orchestration, representing a strategic shift to automate complex business processes across people, systems, and vendors. This role involves a dual mandate: owning Global Sales Strategy & Programs for Agentforce Supply Chain and Sales Programs for the AiDAPT specialist team within PACE. The successful candidate will collaborate globally with various stakeholders to ensure data-driven, well-aligned GTM motions that deliver exceptional growth.

Requirements

Proven track record building and executing GTM programs for new or emerging products at scale
Deep understanding of the Salesforce GTM ecosystem and what it takes to move deals from first call to close
Familiarity with Salesforce's full product suite and where Agentforce, D360, Platform, and Agentforce Supply Chain fits in the overall value proposition
Strong analytical mindset — comfortable with pipeline data, program KPIs, and translating metrics into insights
Exceptional communicator and presenter; able to influence and align stakeholders at all levels
Experience with M&A-integrated products and building GTM activations for acquired technology
Existing cross-functional relationships to make an immediate impact and accelerate growth
Expert-level Google Sheets and Excel skills — ability to turn raw data into structured insights, formulas, graphs, and analytics
Strong work ethic and passion for continuous improvement
Ability to problem-solve with ambiguous or limited information; highly curious mindset
Collaborative team player who actively supports others
Proven ability to create compelling executive narratives and presentations
Experience working with C-level executives and senior stakeholders
Expertise in presentation design and visual storytelling (PowerPoint and Google Slides)
Strong understanding of corporate strategy, business insights, and executive communications
Experience leading cross-functional projects and driving alignment across teams
Highly organized with the ability to manage multiple priorities in a fast-paced environment
Self-starter who thrives in a dynamic, evolving environment

Responsibilities

Execute the global GTM activation strategy for Agentforce Supply Chain to accelerate growth
Expert in state of the business & how we’re tracking to KPIs: Provide regular insight into the health of the business and own product deep-dive analysis requests from leadership
Own quarterly business reviews, support G4G planning, and run weekly forecast calls
Proactively identify any hotspots in the business and action on a solution
Develop, launch, and optimize targeted sales programs (pipeline generation, POC acceleration, deal progression) in partnership with Sales and Product leadership
Equip AEs, SEs, and Specialists with everything they need to confidently position and sell Agentforce Supply Chain
Partner with OU-specific Sales Programs leads to ensure Agentforce Supply Chain is cohesively integrated into quarterly GTM plans
Track program and GTM performance via dashboards and KPIs; translate insights into actionable recommendations for leadership
Serve as the connective tissue between Product, PMM, Sales, SE, Customer Success, and Partners/Professional Services — driving alignment on messaging, pricing/packaging, partner readiness, and GTM goals
Represent the field's voice back to Product with feedback on what's working, what's needed, and where the gaps are
Build strong relationships with OU leaders globally to ensure product adoption
Drive cross-functional GTM alignment with PMM, Field Marketing, Enablement, Customer Success, Partners, Professional Services, and Industry Advisors
Sales Leadership’s lead business partner for maintaining a healthy and robust pipeline across the business and ensuring it is set up for growth each quarter and year.
Leverage data and reporting to gain quantitative insights into business challenges.
Continually analyze pipeline KPIs and health of the business.
Synthesize data and design programs to address gaps, bringing in cross-functional teams as needed.
Manage end-to-end program operationalization — including execution across cross-functional teams, delivery, follow-up, and post-launch engagement metrics
Build trusted cross-functional partnerships to share information, problem-solve, and drive better outcomes
Lead by example, foster teamwork, and seek input from others to develop the best solutions