RTA Residential Supervisor

Hillside•Town of Bath, NY

2d•$23 - $33

About The Position

The Supervisor Residential oversees performance and quality of the therapeutic services provided by Residential program staff. The Supervisor Residential ensures the efficiency of the day-to-day program operations including scheduling staff, hiring, training, regulatory compliance and safety of youth, families, and staff. The individual in this position is responsible for the creation of a safe, nurturing, and peaceful environment that provides opportunity for the successful development of life and social skills for clients and families receiving services.

Requirements

High School diploma or GED required
Minimum 2 years of experience in a residential care setting required
Minimum 1 year of leadership experience required
CPR certification required or obtained within 60 days of hire.
Unrestricted, valid NYS driver’s license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards preferred.
Demonstrate the emotional competence and good judgment required to build productive, engaged children, youth, staff and family relationships while implementing required rules, expectations and routines.
Ability to complete all required documentation in timely fashion according to established policies and regulations. This is an essential function in order to facilitate the efficient and effective flow of information necessary for the program to be effectively managed and outcomes optimized.
Ability to recognize and address escalating and dysregulated youth behavior and utilizing training provided in behavior management and Therapeutic Crisis Intervention (TCI) including the use of physical interventions (holds).
Demonstrate problem-solving and conflict resolution skills with self and others.
Consistently meet the highest standard for ethical and professional conduct towards all.
Must be able to work a variable scheduling including evenings and weekends
Occasional sitting (up to 4 hours)
Occasional standing (up to 1 hour)
Occasional walking (up to 2.5 hours)
Occasional driving (up to 8 hours)
Continuous balancing (up to 8 hours)
Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours)
Weekly lifting up to 50 lbs. (community-based staff may be required to lift an empty wheelchair weighing up to 50 lbs.), 10-15 lbs. on a daily basis
Weekly carrying up to 55 lbs. approximately 10-100 ft., 10-15 lbs. on a daily basis
Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.).
Occasional exposure to changes in temperature, dust, fumes, gases or chemicals is apparent.
Protective clothing or equipment as required: close toed shoes; protective shields, universal precaution PPE, and gloves for toileting and food preparation.
Ability to change positions as needed.
May be required to physically restrain clients weighing between 50 and 300 lbs. and guide them safely to the floor using certified techniques. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary.

Responsibilities

Supervise Residential staff, including but not limited to, scheduling, hiring, training, and performance management.
Implement participant treatment goals and objectives efficiently and effectively with Residential staff in collaboration with treatment team.
Train direct reports to engage with youth by creating emotional and physical safety and security
Maintain staff schedules to ensure adequate coverage and compliance with current policies and regulations.
Ensure and oversee that staff are provided ongoing development of professional skills to enhance their ability to assume a wider range of responsibilities
Organize and communicate youth schedules and routines.
Facilitate team meetings and document decision and process changes that occur as a result of meetings.
Manage and prioritize emergency situations.
Ensure a safe and sanitary physical living environment.
Recognize and address behavior dysregulation including aggression and maintain training and proficiency in behavior management and Therapeutic Crisis Intervention (TCI) including the use of physical interventions (holds)
Communicate with families, internal and external stakeholders, and funders necessary and appropriate information regarding youth
Develop, maintain, and update all required documentation for regulatory compliance and in alignment with agency protocols in a timely manner.
Follow established procedures for passing/administering medications to individuals receiving services.
Partner with the Unit Manager to delegate tasks in alignment with staff strengths and interests.