RT Ops Infrastructure Specialist Prin (Project Management)

American Electric Power•New Albany, OH

1d•Onsite

About The Position

The Real Time Operations Infrastructure Specialist Principal (Project Manager) establishes an advanced understanding of Transmission Operation Systems infrastructure and processes. This role involves various assignments related to planning, building, and maintaining IT/OT Infrastructure systems (hardware and software) for 24/7/365 critical real-time operations facilities. Responsibilities include managing, tracking, and representing RT Ops Infrastructure on various projects, producing technical documentation for support and configuration, ensuring compliance with regulatory standards and company policies, monitoring system performance, and resolving issues. This lead role plans and deploys technical platforms while serving as a subject matter expert, supporting users of OT Infrastructure systems, and promoting a team culture of consistency, transparency, adaptability, and accountability.

Requirements

Minimum of an Associate’s degree in an applicable area OR equivalent education and experience of a high school diploma/GED and two (2) years of relevant experience in an applicable area or certification in an applicable area. Applicable areas defined as: IT/OT System Administration, IT/OT Application Support, Cyber Security, ADMS/DMS/EMS/OMS/SCADA.
In addition to any experience included in education requirements above, must have eight (8) years or applicable experience with five (5) years domain experience in a related role.
PMP Certification or significant documented experience in complex project management.
Proven leadership and communication skills
Demonstrated experience managing complex efforts.
Demonstrated substantial understanding of real time operations systems infrastructure.
Over-time, on-call assignments, flexible hour assignments, and occasional travel may be required.

Nice To Haves

Bachelor’s degree is strongly preferred / advanced degree is an added plus.
CompTIA A+ or other Computer Science certification strongly preferred.

Responsibilities

Lead infrastructure projects, initiatives and directing infrastructure assignments.
Liaison with AEP personnel, operating companies, consultants, and vendors to discuss projects, determine needs, communicate, and improve working relationships.
Determine and maintain technology scoping, workflows, material tracking, status reporting, and budgeting for the infrastructure group.
Maintain multiple moderate-advanced complexity infrastructure assignments while promoting adherence to infrastructure policies and goals.
Lead assignments and risk assessment related to maintenance outages, troubleshooting, and restoration.
Approve change management activities.
Review network change requests.
Coordinate scheduled network changes.
Assign work to lower-level specialists.
Ensure adequate, redundant, and balanced virtual computing resources.
Standardize, coordinate and provide technology support among all control centers.
Consider alternative courses of action and select the best options according to the intended infrastructure posture.
Guide team members in understanding the impact of infrastructure and business decisions on the enterprise.