RRH Design Thinking Co-op

Rochester Regional Health

5d • $20 - $20 • Onsite

About The Position

Rochester Regional Health Co-op Opportunity: Design Thinking In Partnership with Rochester Institute of Technology (RIT) Location: Rochester, NY Program Type: Co-op Focus Areas: Human-Centered Design, Innovation, Process Improvement, and Operational Analytics Key Responsibilities Collaborate with clinicians, patients, and the Performance Excellence team to identify design opportunities within clinical and operational workflows. Translate user needs into physical and digital product concepts, experience prototypes, and system-level solutions. Create sketches, renderings, models, and prototypes (from low to high fidelity) to communicate and test ideas. Lead or participate in human-centered design research, including contextual inquiry, ethnographic studies, and usability testing. Iterate designs based on feedback from cross-disciplinary stakeholders such as medical staff and patients. Support the end-to-end design process from research and ideation through prototyping, evaluation, and implementation. Ensure all designs comply with healthcare standards, including infection control and accessibility guidelines. Stay current on emerging trends in healthcare design, medical devices, and human factors engineering. Qualifications Required: Current student enrolled at Rochester Institute of Technology (RIT). Academic background aligned with the department’s area of focus. Preferred: Pursuing a degree in Industrial Design or a related field. Prior internship or coursework in design, innovation, or process improvement. Familiarity with Lean, Six Sigma, PDCA, or other improvement methodologies. Understanding of human factors engineering, systems thinking, or service design principles. Proficiency with design and prototyping tools (e.g., SolidWorks, Adobe Creative Suite, Figma, or similar) and 3D Printing experience. Strong problem-solving, communication, and presentation skills. Ability to manage multiple projects and thrive in a fast-paced, collaborative environment. EDUCATION: LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations. PAY RANGE: $20.00 - $20.00 CITY: Rochester POSTAL CODE: 14617 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law. Rochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes, St. Lawrence County, and beyond. The system includes nine hospitals; primary and specialty practices, rehabilitation centers, ambulatory campuses and immediate care facilities; innovative senior services, facilities and independent housing; a wide range of behavioral health services; and Rochester Regional Health Laboratories and ACM Global Laboratories, a global leader in patient and clinical trials. It’s vision is to lead the evolution of healthcare to enable every member of the communities it serves to enjoy a better, healthier life.

Requirements

• Current student enrolled at Rochester Institute of Technology (RIT).
• Academic background aligned with the department’s area of focus.

Nice To Haves

• Pursuing a degree in Industrial Design or a related field.
• Prior internship or coursework in design, innovation, or process improvement.
• Familiarity with Lean, Six Sigma, PDCA, or other improvement methodologies.
• Understanding of human factors engineering, systems thinking, or service design principles.
• Proficiency with design and prototyping tools (e.g., SolidWorks, Adobe Creative Suite, Figma, or similar) and 3D Printing experience.
• Strong problem-solving, communication, and presentation skills.
• Ability to manage multiple projects and thrive in a fast-paced, collaborative environment.

Responsibilities

• Collaborate with clinicians, patients, and the Performance Excellence team to identify design opportunities within clinical and operational workflows.
• Translate user needs into physical and digital product concepts, experience prototypes, and system-level solutions.
• Create sketches, renderings, models, and prototypes (from low to high fidelity) to communicate and test ideas.
• Lead or participate in human-centered design research, including contextual inquiry, ethnographic studies, and usability testing.
• Iterate designs based on feedback from cross-disciplinary stakeholders such as medical staff and patients.
• Support the end-to-end design process from research and ideation through prototyping, evaluation, and implementation.
• Ensure all designs comply with healthcare standards, including infection control and accessibility guidelines.
• Stay current on emerging trends in healthcare design, medical devices, and human factors engineering.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees