RPM Medical Assistant - Remote

Nsight Health

9d•$18 - $20•Remote

About The Position

Nsight Health is transforming how care is delivered through Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Behavioral Health Integration (BHI). We empower healthcare providers to manage chronic conditions using real-time data, AI-enabled technology, and 24/7 clinical support. Our HIPAA-compliant platform connects patients and care teams nationwide—improving outcomes, adherence, and peace of mind. Join a fast-growing, mission-driven team that blends healthcare and technology to make a measurable difference in people’s lives. Nsight Health — Where Technology Meets Compassion. We are seeking a motivated and detail-oriented Medical Assistant to join our RPM Team. In this role, you will be responsible for assisting with various tasks and answering phone calls throughout the day. The ideal candidate will be passionate about patient care, possess strong communication skills, and thrive in a remote work environment. This is an entry-level opportunity with growth potential.

Requirements

Active Medical Assistant (MA) Certificate and/or proof of completion of a nationally accredited program.
Passion for patient care, with empathy and compassion.
Strong ability to educate patients effectively.
Ability to work independently in a quiet, HIPAA-safe environment.
Reliable, high-speed internet connection.
Strong communication and organizational skills
Minimum internet speed of 50 Mbps download / 10 Mbps upload
Hardwired internet connection required
Speed test submission required during the offer process
Private, HIPAA-compliant workspace
This position operates on a 4-day work week structure, consisting of 10-hour shifts.
Must be available to work rotating holidays throughout the year.
Requires mandatory coverage of a minimum of two (2) weekends per month.
All new hires must complete a comprehensive training program: Duration: Five weeks
Schedule: Monday through Friday, 9:00 AM – 6:00 PM Eastern Time
Attendance is mandatory to ensure readiness prior to independently supporting patients.

Nice To Haves

Hands-on experience in tele-health and RPM.
Moderate to advanced computer skills.

Responsibilities

Monitor incoming RPM data (e.g., blood pressure, glucose, pulse oximetry, weight).
Conduct routine patient outreach to encourage device adherence and reinforce proper measurement techniques.
Document RPM-related patient interactions, device readings, adherence notes, and communications accurately and timely in the electronic health record (EHR).
Complete delegated clerical and administrative tasks on behalf of nursing staff to support patient engagement, care coordination and quality outcomes.
Report changes in condition to nursing or clinical staff according to established protocols.
Maintain patient confidentiality and comply with HIPAA, CMS RPM requirements, and organizational policies at all times.
Maintain Nsight Health’s culture of positivity and patient-centered care.
Maintain compliance with company policies and applicable regulations.
Perform other duties as assigned.