RPA Business Analyst

NetSmartOverland Park, KS
41d

About The Position

Provide technical expertise in analyzing, designing, implementing, and maintaining applications in support of Netsmart's operational needs This position is not available for visa sponsorship. This position is not eligible for relocation assistance.

Requirements

  • Bachelor's degree or equivalent professional experience
  • Minimum of 2+ years of hands-on experience working with automation technologies, including Robotic Process Automation (RPA) platforms such as UiPath, Automation Anywhere, or Blue Prism
  • Demonstrated ability to perform requirements gathering, process analysis, solution design, development, testing, deployment, and ongoing support
  • Ability to perform process evaluations by breaking complex processes into component steps, identify dependencies, evaluate process ineifficiencies, and propose process redesign and optimization.
  • Excellent communication skills including oral, written, presentations, and data visualization
  • Collaborating with cross-functional team members and other departments across the organization
  • Proficient in developing and maintaining end-user documentation for automated processes and solutions
  • Experience in designing, executing, and troubleshooting test cases for automated workflows
  • Skilled in leveraging reporting tools and techniques to monitor automation performance and outcomes across multiple systems
  • Ability and willingness to work in a multi-platform environment and adapt to new automation technologies
  • Familiarity with agile project methodology.
  • Strong working knowledge of MS Office Suite (Excel, Word, PowerPoint)

Nice To Haves

  • Working knowledge of SQL, XML/XLST, and Web services (SOAP, REST)
  • Experience in workflow process design
  • UiPath Automation Business Analyst Certification

Responsibilities

  • Analyze and document current business processes to identify opportunities for automation and improvement.
  • Meet with stakeholders to understand business problems, regulatory requirements, and operational processes to identify candidates for implementing automated processing.
  • Gather, validate, and prioritize requirements from stakeholders to ensure alignment with business objectives and RPA capabilities.
  • Design optimized workflows and process maps for automation, collaborating closely with technical teams and business users.
  • Create clear and comprehensive PDD documentation containing process definitions and requirements specifications, and user guides to support RPA initiatives.
  • Support user acceptance testing (UAT) and validate automated workflows to ensure compliance and functionality.
  • Ensure RPA solutions adhere to organizational standards, security protocols, and regulatory requirements
  • Facilitate change management by communicating process changes, training users, and ensuring successful adoption of automated solutions.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Professional, Scientific, and Technical Services

Number of Employees

1,001-5,000 employees

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