RPA Analyst

Securitas•Parsippany-Troy Hills, NJ

About The Position

The RPA Analyst performs detailed analysis of business processes to identify opportunities for Robotic Process Automation (RPA). This role works closely with business units and workstreams to determine automation candidates, documents detailed step-by-step recreations of manual processes and workflows, and collaborates with development and configuration teams to test, review, and ensure solution quality. Partner across teams, departments, and workstreams to deliver automation solutions that increase efficiency, reduce manual workloads, and support digital transformation initiatives. The functions listed describe the general business purpose of this role. Specific duties or tasks may vary and may be documented separately. An associate may or may not be required to perform all listed functions. Additional duties may be assigned, and functions may be modified according to business necessity. All assigned duties or tasks are considered essential functions unless otherwise deemed non-essential. Associates are held accountable for successful job performance. Performance standards may be documented separately and may include functions or responsibilities not explicitly listed. Associates must follow safe work practices and comply with company safety policies and procedures, including notifying supervisors of unsafe conditions. All work must be performed in accordance with applicable company policies and procedures. Associates are required to seek clarification when policies or procedures are unclear. Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Requirements

Strong understanding of business workflows and strategies, as the role is primarily business-centric.
Ability to identify inefficiencies and design effective automation solutions.
Familiarity with RPA platforms and basic programming concepts.
Excellent communication skills to translate business needs into technical requirements, along with strong documentation skills to create process maps and functional requirements.
Bachelor's degree with 3+ years of related work experience , or 5+ years of equivalent professional experience .
Experience with: RPA and automation tools, AI prompts, Copilot, and Power Automate
Programming and development technologies including Python, C#, .NET, SQL, Java, APIs, CI/CD pipelines , and database query tools

Nice To Haves

HTML and demonstrated knowledge of stateless programming, session handling, and page lifecycle (preferred)
Cloud security, cloud solutions, and server environments
Understanding and knowledge of test automation (preferred)

Responsibilities

Analyze and document existing business processes to identify opportunities for robotic process automation.
Design RPA automation solutions and create detailed Process Design Documents (PDDs) to guide developers and configuration teams.
Work closely with both business and IT teams to ensure automation solutions meet business requirements and objectives.
Create test cases, monitor bot performance, and troubleshoot issues as they arise.
Maintain a detailed catalog of business processes, pain points, and desired future-state automation solutions.
Perform as a contributing member of the QA and Automation Team.
Consult with business and technical resources to understand business functions, underlying technologies, objectives, desired features, and input/output requirements to plan, develop, and execute automated processes.
Carry out all responsibilities in an honest, ethical, and professional manner.