RPA Analyst - U.S. Citizenship Required

CGI•Fairfax, VA

23h•$89,600 - $218,200•Hybrid

About The Position

CGI Federal is currently seeking an experienced Robotic Process Automation (RPA) Analyst to support the Department of Homeland Security, Customs and Border Protection’s Lifecycle Maintenance and Sustainment Working Group (LMSWG). This role is responsible for utilizing various software, AI, and RPA tools to solve a wide range of processing challenges faced by the agency. The position will also contribute to the delivery of new digital services and solutions on client‑facing projects while expanding skills in business process redesign and team leadership. This position is located in one of CGI Federal's offices in Fairfax, VA, Lebanon, VA, Lafayette, LA or Knoxville, TN; however, a hybrid working model is acceptable. You will be required to work in a CGI Federal office two days per week.

Requirements

Due to the nature of the government contract requirements and/or clearance requirements, US citizenship is required as well as successful passing of CGI background check prior to beginning work.
Active CBP BI or the ability to obtain applicable agency clearance.
Bachelor’s degree required.
Minimum of 5 years of experience as a Data Analyst.
Proficiency in the Agile development lifecycle and a strong understanding of Agile best practices.
Ability to travel to client sites as needed.
3+ years of experience designing and developing automation solutions using RPA tools (e.g., UiPath, Pegasus).

Responsibilities

Collaborate with business stakeholders on business process and technology‑related initiatives that benefit CGI Federal’s internal and external clients.
Support Intelligent Automation solutions as part of various project teams.
Lead efforts in business requirements definition, process optimization, functional design, testing, and end‑user support.
Translate client business needs into optimal digital solution designs.
Facilitate discovery and analysis sessions to elicit business requirements and define as‑is and to‑be process workflows.
Optimize business processes to introduce innovation and improve operational efficiency.
Communicate a clear vision for new solutions that address operational challenges and business priorities.
Partner with UX designers, Scrum Masters, and software development teams to design and deliver emerging technology solutions while adhering to Agile best practices.
Design new application functionality; gather and document requirements as user stories; develop testing strategies; execute QA testing; participate in Sprint demos and Agile ceremonies; and contribute as a lead Business Analyst throughout the Agile software development lifecycle.
Provide expert‑level support to end users and application help desk teams.
Ensure application functionality meets client objectives and delivers expected business outcomes.