Route Supervisor - Pembroke Pines, FL
Waste Pro USA•Pembroke Pines, FL
•Onsite
About The Position
The Route Supervisor is responsible for overseeing daily service operations to ensure safe, timely, and cost-effective waste collection. This role leads drivers using Waste Pro’s Core Values and Positive Leadership approach while delivering a “Distinguishably Different” level of service. This is a hands-on, field-based role where the majority of the workday is spent outdoors supervising operations, supporting drivers, and ensuring service standards are met.
Requirements
- High School Diploma or GED with 3–5 years of experience in transportation, logistics, management, or the waste industry OR Associate’s Degree with at least 2 years of relevant experience, including routing, coaching, and employee supervision
- Basic computer proficiency, including Microsoft Office applications
- Working knowledge of OSHA, DOT, ANSI, and applicable federal, state, and local regulations
- Valid Class A or B Commercial Driver’s License (CDL), or ability to obtain within 90 days of hire
- Driving record that meets company and insurance requirements
- Strong communication skills (verbal and written)
- Proven customer service and problem-solving abilities
- Ability to work independently, make sound decisions, and manage multiple priorities
- Flexibility to work varied schedules, including weekends, and remain available for operational needs
- Professional, positive attitude when interacting with employees and customers
Nice To Haves
- Knowledge and practical application of Smith System and/or Decision Driving principles
- Prior supervisory or leadership experience
- First aid knowledge
Responsibilities
- Lead Daily Operations: Supervise drivers, coordinate routes, and ensure efficient service delivery
- Promote Safety: Enforce company safety standards, support Decision Driving practices, and lead safety meetings
- Route Management: Assign new services, optimize routes, and monitor productivity (yardage, tonnage, hauls)
- Team Development: Train new hires, coach drivers, conduct ride-alongs, and address performance needs
- Customer Service Excellence: Resolve service issues, respond to dispatch communications, and maintain strong relationships with customers and municipalities
- Compliance & Reporting: Ensure adherence to DOT regulations, company policies, and complete required reports (inspections, incidents, performance)
- Equipment Oversight: Monitor vehicle conditions and coordinate repairs with maintenance teams
- Operational Support: Step in to assist routes or cover staffing shortages when needed
- Participate in company-sponsored training and ongoing development
- Stay current with technology and systems used by Waste Pro
- Perform other duties as assigned by leadership
Benefits
- Quarterly bonus potential of up to $3,500
- Career growth and leadership development opportunities
- Safety-focused, team-oriented culture
- Opportunity to make a meaningful impact in your community
- Comprehensive benefits package including medical, dental, and vision coverage
- 401(k) retirement plan
- Paid time off (vacation, holidays, and sick time)
- Ongoing training and professional development
- Stable, year-round employment in an essential industry
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
