Route Service Representative

Lord Baltimore Uniform • Baltimore, MD

148d

About The Position

As a Route Sales Representative, you will be responsible for managing and growing customer accounts in our Rental Service Department along a consistent route. This is a physical and fast-paced position in which you will deliver and pick up uniforms, shop towels, linens, and various other products. You must adhere to Lord Baltimore standards to ensure customer satisfaction. Your responsibilities also include growing our existing customer base by upselling and cross-selling additional products and services

Requirements

• High school diploma or equivalent
• Valid driver's license and clean driving record
• Ability to lift up to 50 pounds
• Willingness to work a flexible schedule, including early mornings and weekends
• Excellent customer service and communication skills
• Ability to work independently and manage time effectively
• Basic computer skills
• Prolonged periods standing and walking. The ability to stand for 7 hours of an 8-hour shift
• Ability to stretch, lift, twist, and bend continuously throughout the shift
• Must be able to push/pull up to 300 pounds on a rolling cart
• Must be able to follow written and oral directions
• Must be able to work in a fast-paced environment

Responsibilities

• Ensure safe and on-time delivery of products to customers
• Comply with and enforce all safety policies and procedures
• Obey posted speed limits at all times and all other road rules
• Handle customer complaints or concerns in a professional and timely manner
• Manage and grow customer accounts along a consistent route
• Upsell and cross-sell additional products and services to existing customers
• Maintain accurate records of customer interactions and transactions
• Collaborate with the Service Manager to identify and resolve customer issues
• Maintain a clean and organized delivery vehicle
• Perform other duties as assigned

Benefits

• Competitive Pay
• 401k Profit Sharing Program
• Medical, Dental, Vision Health Insurance Programs
• Paid Vacations & Holidays
• Career Advancement Opportunities
• Local company with a people first mentality

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees