Route Sales & Service Technician Level I
About The Position
We are looking for a route sales & service level I technician who has a passion for the customer and life safety. The perfect candidate loves people, is sales oriented and can successfully perform inspection, installation, testing, service, and repair required on fire extinguishers, exit/emergency lights, and kitchen hood suppression systems. This includes confirming compliance with applicable life-safety and fire-safety requirements as mandated by standards and codes, manufacturers requirements, federal, state and local ordinances, customer requirements, and the expectations and requirements of the company. This is a fast paced and demanding role with high visibility within the company.
Requirements
- 90 days of experience training on or working a route in fire protection with a concentration in extinguishers, e-lights, and general life safety products
- Must possess the ability to calculate basic math including fractions, decimals and percentages
- Must possess the knowledge and ability to understand and operate basic computer functions, operating systems and software applications such as Windows, Word, Apple IOS, Android and Outlook. In addition, required to learn and use industry specific devices and software
- Must currently have a valid U.S. driver's license
Nice To Haves
- 90 days 1 year of experience training on or working a route in fire protection with a concentration in extinguishers, e-lights, and general life safety products
- Training and experience working on kitchen hood and pre-engineered suppression systems
Responsibilities
- Perform inspection, testing, service, and repairs as required for fire extinguishers, exit/emergency lights, and general life safety products
- Learn pre-engineered suppression systems, such as six-year maintenance, hydrotest, recharge, battery replacement, bulb replacement and other services and repairs as mandated by Standards and codes, manufacturers requirements, federal, state and local ordinances, and procedures, customer requirements, and expectations and requirements of company
- Troubleshoot and perform service and repair of fire extinguishers, exit/emergency lights, and kitchen hood suppression systems
- Record and document all inspections, repairs, discrepancies, and recommendations either electronically or manually
- Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow up, quotes, questions, or concerns
- Maintain vehicle in clean and orderly fashion. Keep vehicle stocked with parts, equipment, and supplies, necessary to perform the job
- Maintain equipment and tools necessary to safely perform job
- Evaluate customer site for additional equipment and services that customer may require
- Work in compliance with the Company's safety program
- Discuss deficiencies noted with customer, explaining the problem and its resolution
- There may be situations which require work on nights, weekends, and/or holidays. For some locations, these demands will be more frequent or required than others.
- Must be comfortable with heights, working on ladders or lifts, or in confined spaces
Benefits
- Level up training program
- Education & Certification reimbursement program
- Referral bonuses starting at $1,000 per referral
- Comprehensive medical plan options, including dental and vision
- 401K plan with company match
- Generous paid time off, paid holidays, and paid parental leave
- Management opportunities
- Opportunities for overtime with incentives
- Company giveaways
- Opportunities for community service and charity involvement
- Work at a mission-driven company, focused on people
- Continued growth and expansion into new markets and products and services
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
