Route Sales Representative

Alsco•Brockton, MA

1d•Onsite

About The Position

The Route Sales Representative supports the Service Departments in its objectives to meet our customers' needs through up-selling, cross-selling, and providing excellent customer service. This position reports to the District Manager. Alsco Uniforms has been committed to its customers since 1889, pioneering the uniform and linen rental industry and growing into a global leader serving over 350,000 customers across 13 countries. The company provides exceptional service and creates solutions that strengthen customer operations. Alsco's diverse workforce drives performance, innovation, and exceptional service. They are looking for individuals who want to build a rewarding career while making a meaningful impact, offering competitive compensation, benefits, and ongoing opportunities for growth.

Requirements

Have and maintain a valid Driver's License, CDL when applicable, and be 21 years or older.
Maintain a driving record free of chargeable accidents, speeding, safety or other violations
Excellent verbal and written communication skills in English, comprehend and follow direction.
Two years of relevant experience in sales, customer service, delivery, or public facing work.
Accurately recognize colors and sizes
Stoop, pull, push, reach overhead, lift up to 75 lbs. and move loaded carts up to 500 lbs.
Daily travel, operating vehicles on public roads, in and out of customer locations, loading areas of industrial laundry facilities, service centers, or depot.

Responsibilities

Prospect and engage new customers within assigned routes, referring qualified leads to the Sales Department
Provide outstanding customer service to build loyalty and strong relationships.
Communicate with decision-makers and proactively resolve service concerns
Follow Service SOPs for installations, deliveries, and account management
Maintain accurate inventories, route books, and customer files
Handle customer payments, credits, and change orders accurately
Monitor accounts and report customer feedback or competitive activity
Upsell services, promote products, and refer leads to Sales Consultants
Conduct daily vehicle inspections and maintain truck cleanliness
Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
Ensure compliance with company policies, safety standards, and dress code
Collaborate with service, sales, and operations teams as a reliable relief driver
Support for other service team members where required.