Route Relief

Tryon Distributing, LLC • Charlotte, NC

4d

About The Position

As a Route Relief team member, you play a vital role in supporting our sales team and ensuring smooth, reliable service for our customers. Whether you're stepping in on a sales route or assisting with key service tasks, you help keep our customers stocked and satisfied. From recommending the perfect seasonal release to making sure shelves are fully stocked, you’ll represent our craft beer and wine portfolio with knowledge, passion, and exceptional service keeping the shelves full, the taps flowing, and our customers raising a glass.

Requirements

• Must be 18 or older
• Must have a valid driver’s license
• Must have a clean driving record
• Excellent customer service skills
• Outstanding verbal & written communication skills
• Ability to multi-task with minimal errors
• Must be able to lift up to 60 lbs.
• Must be a team player and work well under minimal supervision
• Knowledge of safe work practices

Nice To Haves

• High School Diploma or GED
• Previous sales, merchandising, or pull-up experience
• Previous food service or beverage distribution experience
• Intimate knowledge of wine, beer, or the Tryon portfolio
• Proficient in MS Word, Excel, and PowerPoint
• Experience with material handling equipment (i.e. hand truck, dolly, pallet jack)
• Previous experience using ERP systems (Encompass preferred)

Responsibilities

• Ensure customer loyalty by providing outstanding customer service
• Build relationships, communicate openly, educate customers, and proactively resolve concerns
• Learn and be able to support all sales routes and other duties, providing coverage as needed
• Stock, merchandise, and rotate product on displays and shelves according to industry standards
• Support and assist Delivery Drivers on major deliveries by unloading products, checking in, and stocking orders
• Collect payment(s) from the customer at the time of exchange
• Build displays and assist with store resets as needed
• Maintain daily activities reports within assigned territory

Benefits

• Medical, Vision, and Dental insurance
• Health Reimbursement Account (HRA)
• FSA, Dependent Care FSA, and HSA accounts
• 401k Retirement Plan with annual matching
• Employer Paid Life, Long Term Disability, AD&D
• Critical Illness, Short-term Disability, and Accident insurance
• Legal and identity protection services
• Employee Assistance Program
• Travel assistance services
• Volunteer Time-Off
• Paid Time-Off
• 7 Paid Company Holidays
• Employee Purchase Program
• Education Incentive - Tuition Reimbursement
• Parental Bonding Leave
• Service Milestone Awards

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees