Route Manager

Imperial Companies•El Paso, TX

About The Position

Imperial began as a one-man coffee company serving Tulsa. Our tremendous growth in traditional vending, micro markets, catering, corporate dining, and coffee services is made possible by our commitment to unmatched service, customer relationships, and cutting-edge technology. For us, everything comes down to making sure our customers are receiving World Class Service. We focus on understanding and fulfilling their needs. Our El Paso location is looking for an Vending Route Manager to help support, manage and guide our Route Department. Benefits include: Health, Dental, Life, AFLAC, 401k, Vacation, & Holidays. Please visit www.imperialco.com WHAT YOU WILL DO: Coach, train and build a strong team by mentoring with in field and performing quality controls. Respond to Customer complaints and comments Run Route Relief for vacation and sick schedules (Be able to run various routes as needed) Ensure standards for quality, customer service, health, and safety are being met Respond to customer complaints and comments Create and implement merchandise, display plans, and promotions Qualifications WHAT WE LOOK FOR: Proven relationship builder with unsurpassed interpersonal skills, ability to coach, train and team build Excellent listening, organizational skills, time management, and communication skills with strong attention to detail Task Management - follow through on projects Vending or similar industry knowledge a plus Current Valid Driver's License and safe driving history Willingness to travel every day to and from customer site in all-weather elements, driving a company vehicle Ability to work as a team and work well with others Ability to maintain constant contact with the customers Problem solver

Requirements

Proven relationship builder with unsurpassed interpersonal skills, ability to coach, train and team build
Excellent listening, organizational skills, time management, and communication skills with strong attention to detail
Task Management - follow through on projects
Current Valid Driver's License and safe driving history
Willingness to travel every day to and from customer site in all-weather elements, driving a company vehicle
Ability to work as a team and work well with others
Ability to maintain constant contact with the customers
Problem solver

Nice To Haves

Vending or similar industry knowledge a plus

Responsibilities

Coach, train and build a strong team by mentoring with in field and performing quality controls.
Respond to Customer complaints and comments
Run Route Relief for vacation and sick schedules (Be able to run various routes as needed)
Ensure standards for quality, customer service, health, and safety are being met
Respond to customer complaints and comments
Create and implement merchandise, display plans, and promotions