Route Driver/Warehouse

Boar's Head Brand•Itasca, IL

22d

About The Position

The Route Driver/Warehouse plays a key role in developing new customer relationships while maintaining service levels with the existing customer base and is responsible for customer deliveries, warehouse operations, and in-store activities for our retail and food service customers. We are looking for individuals with a passion for providing excellent customer service and who excel working both independently and as a member of a team. This role requires early start times and some flexibility Monday through Friday.

Requirements

High school diploma or equivalent; including basic math and reasoning
Ability to speak and read English
3 years of experience in customer service, sales, warehouse, or similar role
Valid driver’s license and clean driving record
Basic computer skills
Ability to stand for a minimum of 4 hours
Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl
Ability to lift or carry objects weighing up to 50 lbs; push or pull objects up to 600 lbs.
Ability to work in a refrigerated/freezer environment
Product knowledge and customer service
ServSafe certification
Deli Operations
Slicer use, maintenance, and cleaning
Deli scale operation and sanitation
Proper slicing technique, product wrapping, and handling
DOT compliance and Safe Driver training

Responsibilities

Itemized check-in of delivered goods with a customer representative
Complete bi-weekly customer inventory
Create bi-weekly orders based on established inventory levels
Pull credits, create out-of-date memos, and issue customer credits
Complete merchandising resets and recommend opportunities for cross-merchandising
Complete 1-on-1 training with customer employees including exceptional customer service, product knowledge, product pairings, slicing technique, etc.
Complete assigned Go-Spot-Check missions
Delivery of perishable goods to customers
Monitor truck maintenance schedule and coordinate necessary maintenance
Continuously cultivate relationships with customers by actively engaging with deli management and personnel to understand their customer base, evolving product or training needs, and specific opportunities/challenges
Complete additional activities or special projects as assigned