Rotational Technology Intern

True Homes•Monroe, NC

51d

About The Position

The Rotational Technology Intern is responsible for supporting multiple areas within Enterprise Technology Services, including Data & Business Intelligence, Helpdesk/Infrastructure, and Application Development. This internship is designed to provide broad exposure to technology operations, analytics, and software development while allowing the intern to gain hands-on experience, learn best practices, and develop foundational technical skills. The Intern will rotate through assigned teams and will be paired with experienced associates for mentorship, support, and day-to-day direction. This role will work between 30 to 40 hours per week.

Requirements

Currently enrolled in good standing at a college or university and has completed Freshman year of college
Excellent attention to detail
Strong communication skills, written, and verbal skills
Ability to learn quickly and adapt in a fast-paced environment
Ability to work effectively both independently and as part of a team
Comply with all company policies and procedures
Demonstrate the qualities and character traits as defined in the True Difference

Nice To Haves

Major in Computer Science, Software Engineering, Information Technology, Information Systems, Data Analytics, Business Analytics, or a related field preferred
Actively engaged in a student organization and/or club preferred, specifically in a leadership role
Basic knowledge of SQL, data concepts, or reporting tools preferred
Introductory experience with programming languages, scripting, or application development preferred
Familiarity with Microsoft Office and general computer hardware

Responsibilities

Works alongside ETS Associates to learn best practices and methodologies used at True Homes
Assists the Data & BI team with documentation, data validation, and basic reporting tasks
Supports business intelligence efforts by assisting with SQL queries, data analysis, and Power BI reports
Helps validate data accuracy and supports reporting requests for internal stakeholders
Assists the Helpdesk and Infrastructure team with setting up and preparing computers and peripherals
Supports hardware and software updates, inventory assessments, and basic troubleshooting
Assists with documentation of processes, procedures, and technology standards
Learns and supports tier 1 helpdesk ticket resolution under supervision
Works with the Application Development team to gain exposure to enterprise applications and systems
Assists with testing, debugging, and documenting application features and enhancements
Supports basic front-end or back-end development tasks under guidance, as appropriate
Learns version control, development workflows, and secure coding fundamentals
Performs other duties as needed or required