True Homes-posted 1 day ago
Part-time • Intern
Monroe, NC
251-500 employees

The Rotational Technology Intern is responsible for supporting multiple areas within Enterprise Technology Services, including Data & Business Intelligence, Helpdesk/Infrastructure, and Application Development. This internship is designed to provide broad exposure to technology operations, analytics, and software development while allowing the intern to gain hands-on experience, learn best practices, and develop foundational technical skills. The Intern will rotate through assigned teams and will be paired with experienced associates for mentorship, support, and day-to-day direction. This role will work between 30 to 40 hours per week.

  • Works alongside ETS Associates to learn best practices and methodologies used at True Homes
  • Assists the Data & BI team with documentation, data validation, and basic reporting tasks
  • Supports business intelligence efforts by assisting with SQL queries, data analysis, and Power BI reports
  • Helps validate data accuracy and supports reporting requests for internal stakeholders
  • Assists the Helpdesk and Infrastructure team with setting up and preparing computers and peripherals
  • Supports hardware and software updates, inventory assessments, and basic troubleshooting
  • Assists with documentation of processes, procedures, and technology standards
  • Learns and supports tier 1 helpdesk ticket resolution under supervision
  • Works with the Application Development team to gain exposure to enterprise applications and systems
  • Assists with testing, debugging, and documenting application features and enhancements
  • Supports basic front-end or back-end development tasks under guidance, as appropriate
  • Learns version control, development workflows, and secure coding fundamentals
  • Performs other duties as needed or required
  • Currently enrolled in good standing at a college or university and has completed Freshman year of college
  • Excellent attention to detail
  • Strong communication skills, written, and verbal skills
  • Ability to learn quickly and adapt in a fast-paced environment
  • Ability to work effectively both independently and as part of a team
  • Comply with all company policies and procedures
  • Demonstrate the qualities and character traits as defined in the True Difference
  • Major in Computer Science, Software Engineering, Information Technology, Information Systems, Data Analytics, Business Analytics, or a related field preferred
  • Actively engaged in a student organization and/or club preferred, specifically in a leadership role
  • Basic knowledge of SQL, data concepts, or reporting tools preferred
  • Introductory experience with programming languages, scripting, or application development preferred
  • Familiarity with Microsoft Office and general computer hardware
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