Outside In-posted about 2 months ago
Full-time • Manager
Portland, OR
101-250 employees
Social Assistance

The primary role of this position is to assist with the coordination and service provision of the ROSE program. ROSE is a project of the Multnomah County Homeless Youth Continuum that establishes and maintains recovery-oriented services to improve engagement and treatment navigation and support for homeless youth (aged 16-24) considering or involved in substance use and/or mental health recovery. This position provides leadership for development of peer-delivered services within Outside In and supports the integration of effective peer-delivered and other recovery engagement and support services within the Homeless Youth Continuum.

  • Provide supervision to ROSE staff
  • Provide individual and group supervision specific to the peer support lens, to direct reports
  • Provide staff coaching and support ("clinical supervision") to Peer Support Specialists within Outside In and Peer Mentors employed by ROSE partner agencies.
  • Provide staff substance use education training
  • Provide training and orientation to Outside In and ROSE staff on various topics
  • Serve as the agency lead to ensure timely state credentialing of Peer staff
  • Engage in ongoing learning about the peer movement to inform the implementation of best practices within Outside In.
  • Establish and maintain effective connections with peer service providers.
  • Participate in strategic planning in the expansion of training, coaching and utilization of Peer staff within Outside In and with partner agencies and organizations.
  • Support supervisors of peer staff to effectively coach and develop peer staff.
  • Support the development of career ladders for peer staff.
  • Evaluate and support updates of organizational policies that support a peer practice lens.
  • Participate in HYC's TIC Supervisors group to support effective utilization of ROSE peers within the HYC.
  • Lead ROSE Peer Mentor hiring, orienting, and training processes.
  • Facilitate and ensure effective communication across all HYC partners and beyond.
  • Support engagement, cohesion, and coordination of all partners in the cross-agency ROSE project.
  • Create, coordinate, and communicate Peer Mentors' schedule.
  • Schedule ROSE Peers within the HYC to ensure coverage of priority peer shifts.
  • Work with Peer Mentors and available resources to establish a schedule of regular pro-social clean and sober recreational activities both on-site and off-site.
  • Establish a presence in areas where homeless youth engage, including Safety Service locations, to build rapport with youth and provide information on services, programs and groups available.
  • Provide Peer Mentors with a range of experiences and exposures to partner agencies.
  • Schedule and ensure facilitation of all ROSE trainings, meetings, and retreats.
  • Facilitate ROSE Specialists' meetings. As part of this meeting support and validate ROSE peers within the HYC.
  • Facilitate review and update of ROSE Partner agreements and systems, including the Peer Mentor manual.
  • Oversee ROSE budget and at least part of the M110 budget for Outside In.
  • Participate in Agency Wide Harm Reduction and Substance Use planning and programming.
  • Work with program staff from Homeless Youth Continuum Agencies (HYC), including Peer Mentors, to be visible in the community and amongst the youth who are accessing services.
  • Provide substance use screenings.
  • Provide recovery engagement and support services.
  • Provide harm reduction counseling.
  • Provide group recovery support services.
  • Participate in crisis planning and crisis intervention, which may include afterhours work.
  • Provide recovery navigation services.
  • Provide relapse prevention supports.
  • Provide client assistance as needed and within project and agency policies and procedures.
  • Ensure timely, thorough documentation of project services and outcomes.
  • Thorough knowledge and understanding of adolescent development, boundaries and ethics, suicide intervention, mental health first aid, trauma informed care, stages of change theory, harm reduction, and motivational interviewing
  • Strong organizational skills, attention to detail, and focus on data collection.
  • Ability to work with a variety of clients with presentations of mental health, substance use, and co-occurring issues.
  • Ability to work with a diverse population and interact effectively with different types of people.
  • Ability to provide services consistent with the Homeless Youth Continuum's Youth Worker Core Competencies.
  • Good communication and conflict resolution skills.
  • Ability to work both independently and as a member of a team.
  • Ability to support agency goals and the operational functioning of the ROSE Program, Youth Department and, as applicable, the Behavioral Health Department.
  • Ability to complete all required documentation and information input in a professional, thorough, and timely manner.
  • Commitment to continual learning and quality performance.
  • Ability to maintain professional boundaries and performance at all times.
  • Ability to navigate technologies used in this position including Credible Behavioral Health Electronic Health Record, MS Office Applications, and Windows Server.
  • Credential in chemical dependency (CADC or MAC) or other credential in a mental health or substance use disorders treatment field.
  • Three years' experience in substance use disorders and/or co-occurring counseling.
  • Experience as a supervisor, including demonstrated competency in leadership, wellness, oversight an evaluation of services, staff development, and ability to implement policies and procedures.
  • Peer support specialist training completed
  • Experience supervising peer staff
  • Experience providing co-occurring disorders treatment / counseling
  • Experience with relevant treatment models including but not limited to motivational interviewing, harm reduction, and integrated dual diagnosis treatment
  • Spanish/English bilingual fluency preferred
  • Valid drivers' license with ability to be insured to drive participants in an agency vehicle or car share vehicle
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