ROSE Program Manager

OUTSIDE IN•Portland, OR

7d•$66,955 - $73,906•Onsite

About The Position

The primary role of this position is to assist with the coordination and service provision of the ROSE program. ROSE is a project of the Multnomah County Homeless Youth Continuum that establishes and maintains recovery-oriented services to improve engagement and treatment navigation and support for homeless youth (aged 16-24) considering or involved in substance use and/or mental health recovery. This position provides leadership for development of peer-delivered services within Outside In and supports the integration of effective peer-delivered and other recovery engagement and support services within the Homeless Youth Continuum.

Requirements

Thorough knowledge and understanding of adolescent development, boundaries and ethics, suicide intervention, mental health first aid, trauma informed care, stages of change theory, harm reduction, and motivational interviewing
Strong organizational skills, attention to detail, and focus on data collection.
Ability to work with a variety of clients with presentations of mental health, substance use, and co-occurring issues.
Ability to work with a diverse population and interact effectively with different types of people.
Ability to provide services consistent with the Homeless Youth Continuum’s Youth Worker Core Competencies.
Good communication and conflict resolution skills.
Ability to work both independently and as a member of a team.
Ability to support agency goals and the operational functioning of the ROSE Program, Youth Department and, as applicable, the Behavioral Health Department.
Ability to complete all required documentation and information input in a professional, thorough, and timely manner.
Commitment to continual learning and quality performance.
Ability to maintain professional boundaries and performance at all times.
Ability to navigate technologies used in this position including Credible Behavioral Health Electronic Health Record, MS Office Applications, and Windows Server.
Credential in chemical dependency (CADC or MAC) or other credential in a mental health or substance use disorders treatment field.
Three years’ experience in substance use disorders and/or co-occurring counseling.
Experience as a supervisor, including demonstrated competency in leadership, wellness, oversight an evaluation of services, staff development, and ability to implement policies and procedures.

Nice To Haves

Peer support specialist training completed
Experience supervising peer staff
Experience providing co-occurring disorders treatment / counseling
Experience with relevant treatment models including but not limited to motivational interviewing, harm reduction, and integrated dual diagnosis treatment
Spanish/English bilingual fluency preferred
Valid drivers’ license with ability to be insured to drive participants in an agency vehicle or car share vehicle

Responsibilities

Provide supervision to ROSE staff
Provide individual and group supervision specific to the peer support lens, to direct reports
Provide staff coaching and support (“clinical supervision”) to Peer Support Specialists within Outside In and Peer Mentors employed by ROSE partner agencies.
Provide staff substance use education training
Provide training and orientation to Outside In and ROSE staff on various topics
Serve as the agency lead to ensure timely state credentialing of Peer staff
Engage in ongoing learning about the peer movement to inform the implementation of best practices within Outside In.
Establish and maintain effective connections with peer service providers.
Participate in strategic planning in the expansion of training, coaching and utilization of Peer staff within Outside In and with partner agencies and organizations.
Support supervisors of peer staff to effectively coach and develop peer staff.
Support the development of career ladders for peer staff.
Evaluate and support updates of organizational policies that support a peer practice lens.
Participate in HYC’s TIC Supervisors group to support effective utilization of ROSE peers within the HYC.
Lead ROSE Peer Mentor hiring, orienting, and training processes.
Facilitate and ensure effective communication across all HYC partners and beyond.
Support engagement, cohesion, and coordination of all partners in the cross-agency ROSE project.
Create, coordinate, and communicate Peer Mentors’ schedule.
Schedule ROSE Peers within the HYC to ensure coverage of priority peer shifts.
Work with Peer Mentors and available resources to establish a schedule of regular pro-social clean and sober recreational activities both on-site and off-site.
Establish a presence in areas where homeless youth engage, including Safety Service locations, to build rapport with youth and provide information on services, programs and groups available.
Provide Peer Mentors with a range of experiences and exposures to partner agencies.
Schedule and ensure facilitation of all ROSE trainings, meetings, and retreats.
Facilitate ROSE Specialists’ meetings. As part of this meeting support and validate ROSE peers within the HYC.
Facilitate review and update of ROSE Partner agreements and systems, including the Peer Mentor manual.
Oversee ROSE budget and at least part of the M110 budget for Outside In.
Participate in Agency Wide Harm Reduction and Substance Use planning and programming.
Work with program staff from Homeless Youth Continuum Agencies (HYC), including Peer Mentors, to be visible in the community and amongst the youth who are accessing services.
Provide substance use screenings.
Provide recovery engagement and support services.
Provide harm reduction counseling.
Provide group recovery support services.
Participate in crisis planning and crisis intervention, which may include afterhours work.
Provide recovery navigation services.
Provide relapse prevention supports.
Provide client assistance as needed and within project and agency policies and procedures.
Ensure timely, thorough documentation of project services and outcomes.