Rooms Coordiantor

Stonebridge Hospitality Associates • Montgomery, AL

2d • $17 • Onsite

About The Position

The Rooms Coordinator supports the Front Office and Housekeeping teams by coordinating room assignments, managing inventory, and ensuring smooth communication between departments. This role plays a key part in optimizing room readiness, enhancing guest satisfaction, and supporting daily hotel operations.

Requirements

• High school diploma or equivalent required; hospitality-related coursework preferred
• 1–2 years of experience in Front Office, Housekeeping, or hotel operations preferred
• Strong organizational and time management skills
• Ability to manage multiple priorities in a fast-paced environment
• Excellent communication and interpersonal skills
• Attention to detail and accuracy in managing room assignments and data
• Familiarity with hotel property management systems (PMS) preferred
• Ability to work collaboratively across departments
• Professional demeanor and guest-focused mindset
• Flexible schedule required, including evenings, weekends, and holidays

Responsibilities

• Coordinate room assignments and manage daily room inventory to support arrivals, departures, and stayovers
• Communicate with Housekeeping and Front Office teams to ensure timely room readiness and status updates
• Monitor room availability, out-of-order rooms, and special requests to optimize occupancy and guest satisfaction
• Assist with pre-arrival planning, including VIP room assignments, group blocks, and special accommodations
• Support the Front Desk with guest inquiries, room changes, and service recovery as needed
• Maintain accurate records of room status, maintenance issues, and guest preferences
• Coordinate with Engineering to ensure prompt resolution of room-related maintenance concerns
• Assist in managing overbooking situations and room moves in collaboration with leadership
• Ensure compliance with brand standards and company policies related to room operations
• Provide excellent guest service through clear communication and attention to detail
• Perform other duties as assigned by management

Benefits

• Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees