Rooms Controller

Corporate Office•Dallas, TX

12h•Onsite

About The Position

The main purpose of the Rooms Controller is to coordinate and organize the hotel’s guest room inventory. The Rooms Controller will act as a liaison between the Housekeeping, Front Office, and Reservations department regarding the status and distribution of all guest rooms.

Requirements

Must be able to work in a fast paced environment
Must be able to multi task
Must be able to stand and walk for an extended period of time or for an entire shift
Must be able to move, lift, carry, push, pull, and place objects weighing up to 50lbs without assistance
Must be able to work flexible shifts including nights, weekends, and holidays

Responsibilities

To be thoroughly knowledgeable of all room types.
To have a thorough understanding of hotel occupancy trends.
To be familiar with the Housekeeping department’s policies and procedures.
To be familiar with the Front Office department’s policies and procedures.
To be familiar with the Reservations department’s policies and procedures.
To have extensive knowledge with all technical equipment related to the Front Office, Housekeeping, and Reservations departments.
To be familiar with all hotel facilities.
To be familiar with the inter-relationship between the different departments.
To be familiar with guest scenarios.
To be familiar with general organization set-up.