Room Service Server - Luxury Beach Hotel

Noble House Hotels and Resorts•Fort Lauderdale, FL

42d•Onsite

About The Position

Ready to work and play on Fort Lauderdale Beach? Pelican Grand Beach Resort is looking for a Room Service Server to serve food and beverage items to customers in guest rooms in a friendly, enthusiastic, professional, and timely manner. We are a fun, fast paced, diverse team and an upbeat place with a great atmosphere. We have a lot of fun working together and we believe that our team is the key to our success! At Pelican, we often celebrate our employees' accomplishments. Are you all about being your best self, doing the right thing, bringing your natural smile and having fun? Then we hope to welcome you to our amazing family. Your job boasts with a breathtaking beautiful view of the Atlantic Ocean daily that instantly surrounds guests with a sense of old Florida grandeur. At Pelican, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions - and we would love for you to share yours with the team! Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Requirements

Must be able to speak, read, write and understand English.
Must be able to facilitate the communication process.
Must possess basic computer skills.
Knowledge of the appropriate table settings and service ware.
Must be flexible to work varying schedules to reflect the business needs of the hotel.
High school or equivalent education required.
2+ years experience as food server in full service restaurant is required. Customer service experience required.
Must be minimum age to serve alcohol.
Food Safety.

Nice To Haves

Enthusiastic: Show eagerness, intense enjoyment and interest
Responsible: Devoted to a task or purpose with loyalty or integrity
Flexibility: Inspired to perform well when granted the ability to set your own goals
Self-Starter: Inspired to perform without outside help

Responsibilities

Take orders for and serve all room service requests, using suggestive selling techniques.
Ensure station and table set-ups are complete and perform various side duties as assigned by the F&B Managers.
Maintain proper condition and cleanliness of dining areas and servicing equipment.
Attendance at all scheduled training sessions and meetings is required.
Provide guests with courteous, friendly, and efficient service.
Answer phones using appropriate verbiage.
Set up room service order in a thorough and swift manner.
Promptly deliver food and beverage items to guest rooms and/or pool deck.
Set up and deliver all amenities in a timely manner.
Assisting Restaurant Service staff as needed.
Explain all menu items; upsell as warranted.
Execute all financial transactions.
Perform Side work
Collecting and clearing all trays from guest room floors.
Maintains service and sanitation standards according to health code regulations.

Benefits

401K (and 401K matching)
Full-time - Paid time off
Full-time - Insurance to include health, medical, vision, dental, hospital coverage, employee assistance program, life and accidental death, pet, and short-term disability
HUGE employee discounts
Multiple parking options
One free meal during your shift
Many recognition programs
Incentive programs
Referral programs
Growth opportunities