Room Service/Expo

Avion Hospitality Employee Services LLCTulsa, OK
4d

About The Position

We are seeking a dedicated and enthusiastic Room Service/ Expo server to join our team in providing exceptional service to our guests. The ideal candidate will have a passion for hospitality and a commitment to ensuring a positive dining experience. As a Room Service Server, you will be responsible for delivering food and beverages to guest rooms while maintaining high standards of customer service and food safety.

Requirements

  • Previous experience in hospitality or food service is preferred, with a strong focus on customer service skills.
  • Knowledge of basic math for handling transactions and processing payments accurately.
  • Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
  • Strong communication skills, with the ability to engage positively with guests and team members alike.
  • Familiarity with food safety practices within the food industry is highly desirable.
  • A proactive approach to guest relations, demonstrating a willingness to help and ensure satisfaction.

Responsibilities

  • Deliver food and beverage orders promptly and accurately to guest rooms.
  • Ensure all orders are presented in an appealing manner, adhering to hotel standards.
  • Assist guests with menu selections, providing recommendations and answering questions about food items.
  • Maintain cleanliness and organization of the room service area, including bussing tables after service.
  • Handle guest inquiries and concerns with professionalism, ensuring guest satisfaction at all times.
  • Adhere to food safety regulations and hotel policies regarding food handling and sanitation.
  • Collaborate with kitchen staff to ensure timely preparation of orders and communicate any special requests or dietary restrictions from guests.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance
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